Area Supervisor - Marshfield, WI (Central WI Operations Medical)

Kleenmark Services Corp•Marshfield, WI

3d•Onsite

About The Position

KleenMark is Wisconsin’s largest independent commercial cleaning and supply company with over 60 years of experience. We are a family-owned business committed to Trust, Teamwork, and Results. We are seeking an Area Supervisor to join our Central WI Operations Medical team in Marshfield, WI. This role involves supervising and managing cleaning staff, ensuring customer satisfaction, and maintaining high standards of cleanliness in assigned facilities. The Area Supervisor will also play a key role in onboarding and training new employees, ordering supplies, and addressing customer requests.

Requirements

High school diploma or GED.
2 to 3 years related experience.
Ability to read, write and speak English.
Demonstrated cleaning experience in all aspects of commercial cleaning.
Understanding of commercial cleaning methods, techniques, cleaning supplies and equipment.
Excellent communication, leadership, organization, and problem-solving skills.
Adequate word processing and computer skills.
Must comply with proper safety policies and procedures as required (i.e. when exposed to cleaning products).
Employees working in medical facilities are required to wear a mask and gloves during the entirety of their shift.
Valid driver's license and good driving record (if travel is required).

Nice To Haves

Ability to read, write and speak Spanish.
Knowledge of Excel, Word, Outlook.

Responsibilities

Supervise and direct work assignments for delegated buildings/properties in the service field.
Work with crews to fulfill the scope of work at a maximum performance level.
Manage and organize periodic work within the portfolio on time.
Maintain cleanliness of facilities by performing/demonstrating various cleaning duties and conducting building inspections.
Conduct monthly building inspections to assure high quality.
Participate in the start-up processes for new accounts.
Order janitorial supplies and tools/equipment for assigned accounts to maintain a balanced inventory.
Assist with addressing and resolving customer requests with guidance from the Account Manager or Director of Operations.
Work with the HR Team regularly to assist in new employee hiring/onboarding and training processes.
Act as front-line contact with field employees to coach and discipline where appropriate with guidance from manager and human resources.
Assist with conducting and organizing employee training programs for new and current staff.
Work closely with HR to achieve optimal performance from employees regarding training, worker’s compensation, recruiting, disciplinary action, etc.
Provide excellent customer service to both internal and external customers.
Ensure all policies and procedures of the company are followed.
Report to work on time and work overtime as required.
Maintain a valid driver’s license and good driving record if required to travel for business.
Follow KleenMark’s “Green” practices.
Travel nightly to visit field accounts.