Area Supervisor (Appleton)

Kleenmark Services Corp•Appleton, WI

5d•$18 - $20•Onsite

About The Position

KleenMark is Wisconsin’s largest independent commercial cleaning and supply company, with over 60 years of experience. We are a family-owned business committed to Trust, Teamwork, and Results. This role involves supervising and directing work assignments, managing cleaning staff, and ensuring customer satisfaction for buildings/properties in the service field. The position operates on the 2nd Shift, typically between 2:00 PM and 12:00 AM, and is a full-time role with a pay range of $18-20 per hour. Travel is required nightly to visit field accounts.

Requirements

High School diploma or GED.
2 to 3 years of related experience.
Ability to read, write and speak English.
Demonstrated cleaning experience in all aspects of commercial cleaning.
Understanding of commercial cleaning methods, techniques, cleaning supplies and equipment.
Excellent communication, leadership, organization, and problem-solving skills.
Adequate word processing and computer skills.
Ability to lift and/or move up to 50 lbs. on a frequent basis and up to 75lbs occasionally (with assistance).
Ability to visually determine the neatness and accuracy of thoroughness of the work assigned.
Compliance with proper safety policies and procedures (e.g., when exposed to cleaning products).

Nice To Haves

Ability to read, write and speak Spanish.
Knowledge of Excel, Word, Outlook.

Responsibilities

Supervise and direct work assignments for delegated buildings/properties in the service field.
Work with crews to fulfill the scope of work at a maximum performance level.
Manage and organize periodic work within the portfolio on time.
Maintain cleanliness of facilities by performing/demonstrating various cleaning duties and conducting building inspections.
Conduct monthly building inspections to assure high quality.
Participate in the start-up processes for new accounts.
Order janitorial supplies and tools/equipment for assigned accounts to maintain a balanced inventory.
Assist with addressing and resolving customer requests with guidance from the Account Manager or Director of Operations.
Work with the HR Team regularly to assist in new employee hiring/onboarding and training processes.
Act as front-line contact with field employees to coach and discipline where appropriate, with guidance from management and human resources.
Assist with conducting and organizing employee training programs for new and current staff.
Work closely with HR to achieve optimal performance from employees regarding training, worker’s compensation, recruiting, disciplinary action, etc.
Provide excellent customer service to both internal and external customers.
Ensure all policies and procedures of the company are followed.
Report to work on time and work overtime as required.
Maintain a valid driver’s license and good driving record for business travel.
Follow KleenMark’s “Green” practices.
Travel nightly to visit field accounts.