Area Service Sales Manager

The Hiller Companies, Inc. • Charleston, SC

6d • Onsite

About The Position

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property. Headquartered in Mobile, Alabama, Hiller has offices across the United States and a global reach. With over 100 years in the industry, the company's mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. The Area Sales Manager is responsible for implementing and driving a positive Service Sales Culture. This leader will lead, train, and grow an existing service sales team, aggressively recruit top industry performers, and ultimately take ownership of the Service Sales Culture.

Requirements

• High School Diploma or GED is required.
• 10+ Years in the Fire Protection Industry, ideally, in a sales/sales management capacity.
• Entrepreneurial spirit and growth mindset with a successful history of solid contributions in a process-driven national or international company.
• Must be able to lead assigned team effectively.
• Passion to effectively communicate with a wide range of individuals – sales representatives, sales managers, executive leadership, vendors, and C-Suite customers.
• Exceptional customer service skills.
• Professional appearance and demeanor, along with the demonstrated ability to project a positive image of the organization to employees, customers, industry, and community.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Must be proficient with Microsoft Office Suite.
• Proven experience with enterprise-level CRM and estimating platforms.

Nice To Haves

• A bachelor’s degree in Business Administration, Marketing, or similar discipline is strongly preferred.

Responsibilities

• Play an integral role in developing a world-class Service Sales Team Culture, not only with the Service Sales Team, but the total Hiller Organization.
• Hire, train, recruit, supervise, develop, and mentor a Service Sales Team focused on recurring service inspections, service projects, and central station monitoring.
• Develop annual budget for Service Sales. Directs sales forecasting activities and sets performance goals accordingly.
• Develop, implement, and manage Service Sales Goals, Quotas, and KPIs.
• Develop and implement an annual review process.
• Create leadership-based relationships with key Service Customers.
• Review and analyze Service Sales Reports / Dashboards. Communicate trends and corrective action to Senior Leadership.
• Lead Service Sales and Operations collaboration process to exceed company metrics. Develop, lead, and drive accountability for the Service Sales Cost Review Process.
• Take an active leadership role as a Service Sales Process change agent: recruiting, sales training, estimating, job booking, and operations turnover.
• Participates in industry-related events and national product shows.
• Drive accountability for exceeding sales representative quotas – order intake and gross margin.
• Other duties as assigned.

Benefits

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
• Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
• Career advancement potential within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED