Area Service Sales Leader-Great Lakes & Ohio Valley

Johnson Controls•Dublin, OH

5d•$140,000 - $211,000•Hybrid

About The Position

As the HVAC & Controls Area Service Sales Leader, you will collaboratively lead service sales performance across a multi-market territory. You will mentor and lead strategy focused on securing new business, expanding existing accounts, and growing profitable service offerings across planned service agreements, controls, mechanical retrofits, O&M, and labor and materials. This is a hands-on role that combines strategy, coaching, customer engagement, and operational partnership.

Requirements

Bachelor’s degree in business, engineering, or a related field, or equivalent experience in HVAC field service or sales.
Several years of HVAC service sales, field service, or controls-related commercial building experience.
Experience leading, coaching, or developing sales professionals.
Strong knowledge of HVAC commercial equipment and building automation systems.
Proven ability to grow accounts, secure new business, and manage a multi-site or multi-state territory.
Experience working with planned service agreements, controls, mechanical retrofits, O&M, and labor and materials offerings.
Strong customer communication, relationship-building, and presentation skills.
Ability to collaborate effectively with operations and cross-functional teams.
Willingness to travel.

Nice To Haves

Experience in owner direct or service sales leadership within a building technologies environment.
Background in HVAC commercial equipment, building automation systems, or controls service sales across a regional territory.
Experience building strategic business plans, territory plans, and market growth strategies.
Familiarity with Johnson Controls offerings or a similar customer-facing service model.

Responsibilities

Strategically grow the HVAC and controls area service sales business.
Drive strategies for growth, profitability, and market penetration within the territory.
Mentor, and develope sales teams
Build and execute territory and account plans that expand existing relationships and win new business.
Grow secured service sales and improve margin performance across the area.
Promote service offerings including planned service agreements, controls, mechanical retrofits, O&M, and labor and materials.
Partner with operations and other internal teams to align resources, improve customer experience, and support delivery.
Develop long-term relationships with strategically important customers, owners, and decision makers.
Represent Johnson Controls as a visible, trusted presence in the market.
Monitor business performance, market opportunities, and team activity to support sustained growth.
Own outcomes with accountability, safety, and integrity, setting a clear standard for your team and the customers you serve.
Stay close to the work, listen to customers, and remove obstacles quickly so service opportunities move forward without delay.
Coach with candor, solve problems early, and look for ways to improve every day.
Win as one team by building trust across sales, operations, and support functions and by valuing diverse perspectives.
Use market insight and customer knowledge to focus the team on the highest-impact opportunities.
Set clear expectations, reinforce disciplined follow-through, and support consistent sales execution across the territory.
Balance new business development with account expansion and renewal growth.
Maintain regular communication with customers, internal stakeholders, and field teams to support alignment and momentum.