Area Service Representative #391

BISSELL Homecare•Richmond, VA

About The Position

Rug Doctor is hiring a full-time Area Service Representative to deliver products and service displays and equipment for established retail accounts. The representative maintains rental displays across multiple retail locations on an assigned route, ensuring they are clean, stocked, and well maintained. Service stops include inspecting, cleaning, and servicing rental machines. The role may also implement improved processes and procedures as needed. The representative provides safe, confident, customer-friendly service consistent with Rug Doctor’s mission and manages their productivity independently in a fast-paced environment.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or GED preferred.
  • Valid state driver’s license and clean driving record.
  • Meet physical requirements, including bending, stooping, kneeling, lifting or raising up to 50 pounds from ground to higher levels, and manually pushing or pulling up to 75 pounds.
  • Ability to work in different climates, including hot and cold conditions.
  • Ability to drive a vehicle for consecutive hours during the day.
  • Friendly, with exceptional communication skills and an outgoing personality.
  • Customer-service oriented, with mechanical aptitude.
  • Able to work independently and solve problems.
  • Basic computer skills.
  • Available for 38–40 hours per week, Monday–Friday, and Saturday as needed.
  • Consent to a criminal background inquiry and non-DOT physical, and ability to complete and pass a drug screen as conditions for consideration for employment.
  • Desire to learn and practice company standards.

Nice To Haves

  • A successful record of accomplishment.
  • Interest in a career rather than just a job.

Responsibilities

  • Deliver products to established retail accounts.
  • Maintain rental displays at multiple retail locations on an assigned route, keeping them clean, stocked, and well maintained.
  • Inspect, clean, and service rental machines.
  • Implement new and improved processes and procedures as needed.
  • Provide superior, customer-friendly service to retail accounts and product users.
  • Manage productivity independently in a fast-paced environment.

Benefits

  • Company vehicle, including fuel, maintenance, insurance, and repairs.
  • Paid training.
  • Company uniforms.
  • Company credit card for business-related expenses such as travel and meals.
  • Paid time off and holidays.
  • Medical, dental, vision, short- and long-term disability, life, and other optional benefits.
  • 401(k) plan with company match.
  • Educational reimbursement.
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