Area Service Leader-HVAC

trane technologies • Rocklin, CA

9d • $153,932 - $214,480 • Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Through its businesses including Trane® and Thermo King, sustainability is integral to its operations. The company invites individuals who see impactful possibilities in the world's challenges and wish to contribute to a better future to consider joining them. Trane in Northern California is hiring for an Area Service Leader to lead a geographical Service area, responsible for strategy and achievement of budget objectives. This role leads a team of Area Service Managers to execute safety and human resource initiatives and achieve targets. The position has a strategic outlook (1-2 years), interfaces with customers on high visibility projects, leads effective change management, and oversees hiring, training, and safety initiatives for the area. The Area Service Leader reports to the Regional Service Leader with a dotted line to the Area General Manager.

Requirements

• 5+ years’ experience in HVAC or a related field, technical systems (or equipment or skilled trades)
• 3+ years’ experience managing and coaching large teams and organizing work schedules
• Project management skills to oversee and drive successful project execution for startups and customer requests
• Strong business acumen and analytical skills; Deep knowledge of P&L and annual operating plans
• Tech-savvy with expertise in Microsoft applications
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
• Prioritize practical experience, relevant skills, and alignment with leadership principles

Nice To Haves

• Salesforce experience considered an asset

Responsibilities

• Strategic outlook for growing the business to meet targets (revenue, workforce forecasting, development of talent)
• P&L responsibility, provide monthly revenue forecasting, drive service agreement base growth, and turnkey growth in repairs/installation/service by partnering with the acquisition team (sales)
• Customer interface for managing large projects and growing service business
• Budget control responsibilities for overhead items such as fleet, uniforms, tools, and safety equipment compared to targets
• Risk mitigation for service agreements, service turnkey, and repairs work
• Oversee the service coordination function for efficient customer response, ensuring balanced technician training and skill levels, and leveraging resources across the area
• Attract, coach, counsel, train, and develop all service employees
• Drive continuous improvement through company performance management processes and technical product training programs
• Ensure employee skill levels, including customer service, process, and technical skills, are at the highest degree possible for the area of responsibility
• Work with the ASM team to ensure margin expectations are met during sales and fulfillment activities
• Ensure standard service work processes are created and followed
• Ensure environmental, health, and safety compliance within the service team
• Ensure training is provided to all employees to ensure a safe and productive work environment both in the shop and at customer sites
• Travel to customer job sites, which may include outdoor work and/or work in mechanical/equipment rooms, potentially exposing the employee to variable weather conditions, moving mechanical parts, heights, and other variable environmental conditions.

Benefits

• Health insurance
• Holistic wellness programs with generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave
• 401K match up
• Educational and training opportunities through company programs
• Tuition assistance
• Student debt support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed