Contributes to the profitable growth of the Prime and Scotia Dealer Advantage portfolios, developing new and maintaining existing Dealer and Manufacturer Indirect Retail business ensuring specific goals, plans, and initiatives are executed in support of the portfolio’s business strategies and objectives. In this role, you will champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. You will develop and execute on a marketing/calling program within assigned market area of dealers to reach established business development targets by managing the volume, flow and yield of a dealer loan applications/sales pipeline; maintaining effective follow-up with existing dealers and at the same time deepening client awareness on Scotiabank’s value proposition. You will ensure all aspects of assigned dealers received ongoing attention to achieve dealer satisfaction as required to maintain, improve, grow and retain the relationship by maintaining current knowledge on business line’s products and services, systems, processes and skills as per Scotiabank and Automotive Finance requirements. You will manage work processes and expectations in accordance with the Seller Behavior Expectations, achieving the minimum standards as it pertains to both partner and non-partner dealers. You will implement and support ongoing customer education on Scotiabank’s processes, policies, best practices to assist Dealers to increase efficiency and proficiency when submitting paperwork. You will maintain deep knowledge on all bank cross sell opportunities and joint call opportunities in order to maintain, improve, grow and retain the relationship. You will understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. You will actively pursue effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree