Area Sales & Operational Excellence Leader

KONELisle, IL
$179,200 - $235,200Hybrid

About The Position

This role is for an Area Sales & Operational Excellence Leader for KONE Americas. The position involves translating strategic priorities into clear initiatives, milestones, owners, KPIs, and decision points. It supports standards work, process simplification, and continuous improvement. The role designs and facilitates operating reviews, scorecards, dashboards, and action registers that connect sales performance, customer outcomes, and financial performance. The individual will anticipate barriers and coordinate corrective action before performance is at risk, reinforcing leadership expectations, stakeholder engagement, and sustained behavior change. The role promotes strategic agility, customer satisfaction, accountability & ownership, and excellent communication.

Requirements

  • 10+ years of progressive and successful experience in sales ops, business ops, commercial excellence, operational excellence, strategy execution, transformation, or field/business leadership.
  • Bachelor’s degree in business, Engineering, Operations, Finance, Marketing, or related field.
  • Advanced proficiency with Microsoft 365, Power BI, CRM, and analytics tools.
  • Proven track record improving execution and business performance across teams.
  • Experience with executive dashboards, governance processes, and performance management.
  • Proven ability to lead through influence across senior leaders, matrixed teams, and dispersed stakeholders.
  • Strong expertise in sales operations, commercial excellence, business performance management, operational excellence, and governance practices within complex cross-functional environments.
  • Proven ability to translate strategy into execution through KPI development, performance reporting, executive reviews, project management, process improvement, and risk mitigation.
  • Exceptional analytical, financial, communication, and stakeholder management skills, with the ability to influence senior leaders and drive alignment across matrixed teams.
  • Results-driven leader who fosters accountability, continuous improvement, change adoption, and data-driven decision-making while delivering measurable business outcomes.

Nice To Haves

  • MBA or relevant advanced degree.
  • Lean Six Sigma, PMP, Agile, Prosci, or similar certification.
  • Industry experience in construction, manufacturing, industrial, B2B, or complex project environments.

Responsibilities

  • Translating business strategy into disciplined, visible, and measurable execution across sales, operations, and enabling functions.
  • Establishing the operating cadence, performance management routines, governance, and cross-functional action tracking needed to ensure functional and business commitments stay on track, risks are escalated early, and results are delivered against strategic priorities.
  • Supporting adoption of new operating models, tools, reporting routines, and business practices.
  • Driving follow-through on functional and business actions by clarifying owners, due dates, dependencies, and escalation paths.
  • Maintaining a single view of execution progress and ensuring leaders have timely visibility to commitments, gaps, and trade-offs.
  • Preparing concise executive updates, issue papers, decision recommendations, and performance narratives that enable faster decision-making and stronger accountability.

Benefits

  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits
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