Area Sales Manager

Springwood Hospitality•Bethlehem, PA

About The Position

Springwood Hospitality provides alternative investments through the creation of award-winning teams to operate the Hilton & Marriott hotels we develop. At Springwood Hospitality we create caring, lasting relationships through fulfilling experiences so that YOU are impacted in a positive way. We lead with HEART and embody the Springwood Essentials in our everyday interactions.

Requirements

  • Outgoing personality and great people skills; both within the hotel and with clients/guests.
  • Commitment to the company and the achievement of its purpose.
  • The ability to effectively inspire others and engage clients and colleagues on difficult issues.
  • Creative and Strategic skills

Responsibilities

  • Driving revenue across two (2) or more hotels by developing and maintaining SMERF and local group business, while owning the full sales process from initial contact through post-departure.
  • Building strong relationships with SMERF and local group clients and becoming deeply knowledgeable about their needs and booking patterns.
  • Proactively soliciting new business through outbound sales efforts, community engagement, and account management.
  • Booking and servicing group business based on the hotels’ sales strategies and market conditions to achieve or exceed revenue goals.
  • Managing the full lifecycle of group business, including contracting, client communication, and coordination with hotel operations.
  • Maintaining awareness of competitive market activity and effectively positioning Springwood hotels to win the right business.
  • Utilizing brand and company tools (Delphi, CRM, brand systems, reporting platforms) to document activity, track performance, and support forecasting.
  • Partnering with operations teams to ensure seamless execution and memorable guest experiences.
  • Adding to the camaraderie of the hotels by celebrating wins, supporting team members, and embracing an “Everybody Sells” culture.
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