Area Sales Coordinator

Auberge CollectionNapa, CA
Onsite

About The Position

The Area Sales Coordinator assumes a pivotal role, providing support for the remote and on-site group sales team for Solage and Stanly Ranch. This role curates a seamless experience and a guardian of operational excellence. This is an onsite role based at Stanly Ranch. Duties include the coordination of all daily needs required to assist the group sales managers and the area director of sales; including prospecting and qualifying group leads, managing Delphi bookings, advanced planning, preparation and conduction of site inspection and VIP visits, working in cooperation with the events team to host planning sites, working in cooperation with other departments, Face-to-face interactions with guests and staff and written communications with clients are primary job functions.

Requirements

  • Preferred 2 years experience as a sales/catering assistant, preferably with use of Delphi, Excel and Opera systems
  • Excellent verbal, written, presentation, and interpersonal communications skills
  • Strong attention to detail, ability to multi-task and manage time efficiently
  • Demonstrated ability to work with and support cross-functional project teams

Responsibilities

  • Create contacts, accounts and bookings in Delphi.
  • Create Amenities for upcoming clients
  • Contractual audit and Turn over process to Events team
  • Planning, preparation and hosting group site visits, which may include client entertainment
  • Assist sales team with Delphi accounts Lead Entry/bookings management, contracts, proposals, lead qualification, prospecting, cost estimates, trip reports, group invoicing, etc.
  • Assist with advanced sales trip planning
  • Effectively coordinate phone leads and Lead inbox for manager assignment
  • Monitor daily glitch reports for in-house groups, VIP clients and site guests on behalf of sales managers.
  • Assist with site/VIP reservations, required site documentation and partner with reservations as needed.
  • Pre-planning and preparation for site visits and VIP stays in collaboration with sales managers.
  • Participate in planning sites in tandem with the events department as needed to assist with room shows.
  • Conduct site inspections when the sales manager is not on property or otherwise not available
  • Meet/Greet group clients and VIPs upon arrival and departure.
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