Area People & Culture Manager

Pacific Hospitality Group•Phoenix, AZ

7d•Onsite

About The Position

The People & Culture Manager will be responsible for various P&C functions in the hotels, including recruitment and administrative support. Ensures compliance with federal, state and local regulations and property operating procedures. Provides all departments with guidance and support necessary to achieve their guest service and business objectives. The ideal candidate will be proactive, detail-oriented, and capable of fostering a positive work environment.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
Strong interpersonal and communication skills.
Detail-oriented with excellent organization abilities.
Ability to handle sensitive information with confidentiality.
Proficient in Microsoft Office Suite; familiarity with HRIS systems is a plus.
Bilingual (Spanish) is a plus.

Nice To Haves

Hotel brand experience with Hyatt and/or Marriott, is a plus.

Responsibilities

Manages the properties’ full cycle recruitment and onboarding processes within People & Culture.
Ensures onboarding compliance, including ensuring candidates have the legal right to work in the US (I-9), have fairly represented their qualifications and work history and ensures all records are maintained and reported in compliance with all federal, state and local, and corporate requirements.
Works with management teams to ensure departmental orientation processes are in place.
Sees that new Team Members have current knowledge of hotel policies and benefits.
Facilitates and/or oversees training of Company programs and Team Member trainings.
Provides subject matter expertise and guidance to managers and Team Members on human resource policy/issues, including recruitment, Team Member relations, corrective counseling, policy interpretation, legal compliance, health and welfare benefits, Team Members’ compensation and disability.
Ensures property's compliance with all federal, state, local and corporate employment and reporting requirements, i.e. I-9, EEOC, OSHA and Team Member files.
Manages Worker Compensation claims to ensure appropriate Team Member care and manage costs.
Conducts periodic claims reviews to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
Works with Team Members and managers to ensure proper education, training and adherence with safety equipment.
Ensures all safety and security policies are communicated to Team Members on a regular basis through orientation, meetings, bulletin boards, etc.
Oversees all Team Member relations matters as they relate to federal, state and local employment and civil rights laws, including, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, Team Members’ compensation and comparable state and local laws, and general human and civil rights.
Guides managers through progressive discipline and reviews documentation for accuracy, consistency and applicability of supportive documentation to eliminate potential liability and enhance processes.
Determines appropriate action.
Anticipates potential issues by monitoring complaints, business flow and Team Member performance.
Responsible for the oversight of administering property's benefit plans.
Ensures enrollment process follows corporate and legal guidelines.
Responds to inquiries and resolves problems related to all benefit plans.
Conducts quarterly full-time/part-time analysis to determine benefit eligibility of Team Members.