Area People and Culture Manager

Makeready LLC•Denver, CO

About The Position

At Makeready, our Denver properties offer a vibrant, lifestyle-driven hospitality experience rooted in creativity, connection, and community. Located in Cherry Creek, Halcyon and Clayton Hotel and Members Club blend design-forward energy with modern luxury, creating dynamic environments for both guests and team members. Makeready Denver is a place to grow, contribute meaningfully, and be part of a culture that values individuality, collaboration, and elevated experiences. The Area People and Culture Manager serves as a key People + Culture leader across multiple Makeready properties, supporting both strategic and day-to-day P+C operations while championing Makeready’s culture and guiding principles. This role partners closely with the Area Director of People + Culture, property leadership teams, and Home Office to ensure compliance, strengthen team engagement, and deliver a consistent, high-quality employee experience across the collection. Blending operational execution with culture leadership, the Area People + Culture Manager oversees employee relations, compliance, benefits administration, recruiting coordination, and workforce support while maintaining the highest level of confidentiality, professionalism, and organizational excellence.

Requirements

Minimum of 2+ years of progressive HR or People + Culture experience required.
Strong employee relations and compliance knowledge.
Proven ability to manage confidential information with discretion and professionalism.
Excellent communication, interpersonal, and organizational skills.
Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
Ability to sit for extended periods of time.
Must be able to lift up to 50 pounds when needed.

Nice To Haves

Experience supporting multi-property or multi-unit environments preferred.
Experience with HRIS and applicant tracking systems preferred.

Responsibilities

Oversee compliance across multiple properties, including personnel files, audits, EEO reporting, I-9 administration, and labor law postings.
Ensure adherence to company policies, employment regulations, and Makeready Guiding Principles.
Maintain accurate and confidential team member records and documentation.
Support and monitor timecard reviews, partnering with payroll to resolve discrepancies and ensure timely processing.
Support and guide day-to-day team member relations matters, escalating complex situations to the Area Director of People + Culture and senior leadership when appropriate.
Foster a positive, inclusive, and engaging workplace culture across all properties.
Help plan and execute engagement initiatives, recognition programs, and culture-building activities that strengthen team experience and retention.
Oversee and support recruiting coordination across properties, including job postings, applicant tracking, candidate communication, interview scheduling, and background checks.
Facilitate onboarding and offboarding processes, ensuring proper documentation, system setup, and compliance.
Maintain data integrity within the applicant tracking and HRIS system.
Support employee benefits enrollment, changes, and inquiries across multiple locations.
Track and administer leaves of absence (FMLA, personal, medical, etc.) in compliance with policy and regulations.
File and manage workers’ compensation claims, liaising with insurance providers and supporting proper documentation and follow-up.