People & Culture Manager

Fashion Nova Logistics•Santa Fe Springs, CA

14d•Onsite

About The Position

The P&C Manager (PCM) position is responsible for aligning business objectives with employees and leaders supporting designated client groups. PCM is responsible for leading, implementing and delivering HR initiatives and will act as a change agent. This role works collaboratively with management to lead strategic people priorities and solutions that accelerate the achievement of business plans through organizational effectiveness.

Requirements

7+ years of Human Resource experience
A bachelor's degree required; MBA or master’s in industrial relations or human resources management is preferred
SHRM Certified Professional (SHRM-CP) or Professional Human Resources (PHR) credentials are highly desirable
Excellent communication skills both verbal and written; fluency in Spanish is a must
Strong understanding of Human Resources concepts, practices, programs, and methodologies
Strong ability to work as a team with a result driven approach in a fast-paced environment
Self-driven, analytical thinker with effective organizational and planning skills
Maintain a high degree of professionalism while interfacing with all levels of the organization as a primary point of contact for the team
Schedule of this position: Monday – Friday | Core Business Hours | Onsite in Santa Fe Springs

Responsibilities

Act as a frontline thought partner to dedicated leaders on all aspects of the employee experience: full employee life cycle, talent onboarding, change management, employee engagement initiatives, performance management, career development, employee relations, off-boarding, etc.
Own the employee experience through the implementation of robust organizational onboarding strategies (e.g., stay interviews, check-ins, focus groups, employee engagement surveys) that measure employee satisfaction and morale; analyze results and provide recommendations to management for action plans to improve culture and boost retention rates
Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions); work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Facilitate compliance-based training locally to new and emerging leaders to help navigate the legal landscape of becoming a leader and proactively mitigate risk (e.g., wage and hour, coaching/counseling, IP/ADA process, LOA administration, investigations, and offboarding)
Partner with dedicated client groups to consult and administer the LOA and IP/ADA process from beginning to end, in close partnership with internal team and local management
Generate monthly HR metrics (e.g., FTE headcount, turnover, diversity, demographics, retention rate, critical touchpoints, promotional rates, LOA cases, etc.) and analyze trends in partnership with Sr. HR Leadership and client groups to solve challenges, develop solutions, create programs, and drive data-informed people strategies; facilitate monthly and/or quarterly client business review meetings
Assist in the facilitation of annual open enrollment for Company benefit plans; provide field assistance to employees with questions or concerns related to benefit programs; liaison between benefits team for complex inquiries
Interpret human resources policy to local management; ensure regulatory compliance with legal requirements pertinent to the day-to-day management of dedicated client groups in collaboration with Sr. HR Leadership
Interacts effectively, professionally, confidentially, and diplomatically in all employee relations, always projecting a professional image in keeping with Company goals and objectives while exercising the highest degree of confidentiality and professionalism