Area Manager, Red Team

Scale AI•Dallas, TX

1d•Onsite

About The Position

Scale AI is seeking Area Managers within the Red Team & Safety Center to lead and manage the contributor workforce conducting adversarial safety testing of frontier AI models. Area Managers are responsible for people management, workforce allocation, and operational leadership across multiple campaigns and Campaign Lead teams. You will manage a portfolio of ~30–45 contributors, including 2–4 Campaign Leads who report directly to you. You will own workforce allocation decisions, conduct performance reviews, take HR actions, and serve as the primary interface between the contributor workforce and Scale leadership, HR, IT, and EOR partners. This role may involve exposure to sensitive or distressing content across text, image, video, audio, and agentic modalities, including material that is sexual, violent, or otherwise disturbing.

Requirements

2+ years of professional experience in AI red teaming, trust and safety, content safety operations, or a closely related field
1+ years of direct people management or team leadership experience
Strong organizational and workforce planning skills; ability to manage allocations across multiple concurrent projects
Excellent written and verbal communication skills; ability to deliver clear performance feedback and represent team needs to leadership
Experience with HR processes including performance management, corrective actions, and onboarding
Ability to work with sensitive or graphic material across text, image, video, audio, and agentic modalities

Nice To Haves

Experience managing managed workforce operations in technology, BPO, content moderation, or government services
Familiarity with EOR/staffing agency coordination and co-employment considerations
Background in AI/ML safety evaluation, adversarial testing, or model policy development
Experience with productivity analytics, workforce planning tools, or operational dashboards

Responsibilities

Manage 2–4 Campaign Leads and oversee a total contributor population of ~30–45
Own workforce allocation: Receive project staffing requests from delivery, assign contributors based on skill, availability, and project needs
Conduct weekly 1:1 performance feedback sessions with Campaign Leads and contributors; draft performance documentation with input from CLs
Take HR actions including “seek to understand” conversations, performance improvement plans, and escalations to HR
Manage all EOR administrative coordination: Timecards, PTO, benefits questions, and teaming partner liaison with HireArt
Coordinate with support staff (HR, IT, facilities) on contributor onboarding, offboarding, and operational needs
Provide subject matter oversight across campaigns: Domain guidance, content policy consultation, and quality calibration
Identify and develop tools, processes, and product features to improve operational efficiency and contributor success
Conduct training sessions for new contributors; manage knowledge transfer and onboarding processes