Area Manager

EquipmentShare • Madison, WI

6d • Onsite

About The Position

Forge & Build is hiring an Area Manager in the Madison, WI area. The Area Manager drives multi-store operations, overseeing sales, profitability, inventory, and expense management. This leader directs store teams, fosters company culture, and upholds safety standards while executing growth strategies aligned with corporate initiatives.

Requirements

• Previous retail management experience is required (4+ years preferred), preferably in a lumber and building materials or home center environment.
• Proven experience leading and supervising team members.
• Strong ability to motivate, lead, and develop a diverse team across various locations.
• Analytical proficient in interpreting financial data, sales reports, and KPIs to make data-driven decisions.
• Problem-solving and capability to identify root causes of business challenges and implement corrective action plans.
• Excellent verbal and written skills for effective communication with all levels of the organization.
• Ability to travel frequently to store locations (often 75%+ of the time) including overnight stays
• Excellent written and verbal communication skills.
• Strong understanding of P&L metrics and the ability to execute on KPIs for driving sales and profit
• Strong ability to build and maintain internal and external business relationships.
• Proficiency with electronic technology and ability to learn and implement new technology advancements.
• Operational expertise in inventory control and the ability to train store leadership on proper techniques and guidelines.
• Comprehensive knowledge of store and yard layout, and the ability to learn and suggest improvements for store products and operations.
• Ability to work 45+ hours per week.

Nice To Haves

• Preferred knowledge of building processes and estimating.

Responsibilities

• Effectively communicates and supports values and culture through acting as the liaison between store teams and corporate headquarters, communicating company priorities and providing feedback on challenges.
• Leads by example and inspire others to perform to their highest potential, and cultivating culture and values through assigned stores
• Developing and implementing strategic plans to achieve or exceed sales targets, profit and loss goals, and company objectives.
• Ensures operational excellence standards are met in all stores through adhering to company policies, visual merchandising standards, and operating procedures.
• Adhering to local, state and federal laws within assigned stores
• Recruit, train, mentor, and evaluate store managers, fostering a high-performance team environment and building talent pipelines.
• Conduct regular store visits to assess operational efficiency, cleanliness, and compliance.
• Addressing performance issues through effective coaching and leadership
• Resolving escalated customer concerns using excellent customer service skills
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations.
• Conduct reviews and performance evaluations as necessary to produce positive results. Assist location personnel in training for all system requirements.
• Ensure maximum performance and execution of strategies and initiatives across at multiple locations
• Analyzes financial reports, manage budgets, control inventory, and maximize revenue streams.
• Conduct monthly profit and loss reviews with Store Managers to understand their locations and business trends.
• Identify and recommend areas for improvement and future revenue opportunities and estimate profit projections.
• Effectively, clearly and accurately communicate information to keep store managers informed of issues. Provide action items to improve issues with a sense of urgency.
• Responsible for multi store operations, including inventory management, working with vendors to drive sales and profitability, merchandising, and maintaining store and yard standards.
• Implement, execute, and maintain all company operational changes throughout the store.
• Identify areas of conflict and determine and implement the appropriate solution for the situation.
• Establish reasonable and measurable goals with well defined expectations for the store leadership

Benefits

• Monthly Family Dinner Night
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed