CSG Area Manager

Synovus • Fort Lauderdale, FL

6h

About The Position

Executes the Consumer Banking strategy in designated region to deliver products and services to consumer and business customers. Manages the activities of multiple branches in respective markets to drive the overall branch sales effort to grow consumer and business customers and achieve profitable results. Coordinates with designated leaders in Community, Wholesale and FMS banking groups to create a culture of collaboration and cross-sell expectations.

Requirements

• Bachelor's degree in Business Administration, Finance or a related discipline or an equivalent combination education and experience.
• Twenty years of Consumer banking management experience including management of critical customer relationships, difficult credit situations and diverse work teams; with at least ten years of experience managing a Consumer banking region with multiple branches, including sales management and consumer and small business lending experience within the Dade or Broward county markets.
• Comprehensive understanding of consumer banking products and services.
• Advance knowledge of business banking needs and solutions.
• Advanced proficiency in consumer and small business lending with an understanding of financial principles, including loans and deposits.
• Knowledge of regulatory requirements and compliance standards.
• Ability to work comfortably and effectively with senior management.
• Advanced analytical and problem-solving skills. Ability to address challenges and implement effective solutions.
• Demonstrated credit skills.
• Exceptional leadership skills to manage multiple branches and teams. Ability to inspire and motivate staff to achieve goals.
• Knowledge of market trends and competitive landscape. Ability to identify growth opportunities and develop strategies.
• Advanced skills in developing and executing strategic plans. Ability to align branch activities with overall banking strategy.
• Excellent verbal and written communication skills. Ability to coordinate and collaborate with various banking groups.
• Advanced proficiency in sales techniques and marketing strategies. Ability to drive sales efforts and achieve profitable results.
• Ability to foster a culture of collaboration and cross-sell expectations. Skilled in working with leaders across different banking groups.
• Ability to enhance customer experience and address feedback. Commitment to delivering high-quality service to customers.
• Ability to adapt to changing market conditions and business needs. Flexibility in managing multiple branches and diverse teams.
• Proficiency using Microsoft Office software products.

Responsibilities

• Directs and administers the activities of a group of branches to achieve profit, growth and customer service objectives by driving activities and behaviors through consistent and persistent sales and sales management methodologies.
• Evaluates individual branch effectiveness by directing reviews of branch activity, including staffing, loans, deposits, overdrafts, charge-offs and audits.
• Coordinates with other market leaders to create a culture of collaboration and cross-sell expectations with the market, regional and FMS leaders.
• Coordinates with market leadership to identify and grow talent in each market.
• Administers and directs the development and implementation of a successful, aggressive calling program that targets existing and prospective customers for all bank products.
• Conducts Consumer sales meetings and maintains a high level of communication within the branch network.
• Provides leadership and guidance to Consumer managers/leaders and other supporting teams to properly execute banking policies at all branches.
• Works with the Consumer managers/leaders to implement a successful market plan utilizing market analysis.
• Promotes reputation and social responsibility.
• Provides credit proficiency and offers guidance, direction, and recommendations to Consumer team members on small business and consumer credit issues.
• Manages the annual performance management and merit processes for direct and indirect reports.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager