Area Manager

Pacific Tech Communications • San Antonio, TX

28d • Hybrid

About The Position

Pacific Tech Communications is a registered contractor in California with a rapidly expanding national footprint supporting major fiber deployments across the U.S. PTC delivers turnkey OSP construction solutions across aerial, underground, and FTTH environments. We are building a best-in-class operation driven by systems, safety, compliance, and scalable processes —creating long-term opportunities for leaders who want to grow with a company that is actively shaping its future. The Market Manager – Fiber Construction is responsible for overseeing all field operations within an assigned market, including leadership of Construction Managers supporting large-scale fiber deployment projects. This role ensures projects are delivered safely, on time, within budget, and in full compliance , while driving operational consistency, team performance, and client satisfaction. The Market Manager serves as the key operational leader between executive leadership, field teams, and client stakeholders.

Requirements

• 7+ years of experience in fiber construction / OSP telecom operations
• 3+ years of leadership experience managing managers or multi-crew operations
• Strong experience with aerial and underground fiber construction
• Experience with HDD/boring, splicing, and restoration workflows
• Proven ability to manage multi-market or multi-state projects

Nice To Haves

• Experience supporting major telecom clients (Lumen, Frontier, Comcast, AT&T, etc.)
• Experience in large-scale fiber deployment programs
• Familiarity with and project management systems
• OSHA certifications
• CDL preferred

Responsibilities

• Own performance of assigned market(s), including production, safety, quality, and profitability
• Lead and manage multiple Construction Managers across fiber construction projects
• Ensure successful execution of aerial, underground, HDD, splicing, and restoration work
• Drive consistency across crews, projects, and regions
• Provide direct oversight to Construction Managers, Supervisors, and field teams
• Establish KPIs, expectations, and accountability structures
• Coach and develop leadership to improve scalability and performance
• Partner with recruiting to forecast workforce needs and support hiring efforts
• Ensure proper onboarding and alignment of W2 employees, 1099 contractors, and vendors
• Enforce use of systems (CRM, ATS, PM tools) for job tracking and reporting
• Maintain visibility into: Crew capacity, Production metrics, Project progress, Risk factors
• Standardize workflows across all teams to reduce operational variance
• Ensure accurate and timely reporting to leadership
• Serve as escalation point for client issues within the market
• Maintain strong relationships with clients, municipalities, and partners
• Participate in project reviews, client meetings, and site visits
• Ensure execution aligns with contractual obligations and expectations
• Enforce OSHA standards and PTC safety programs across all projects
• Ensure all crews and vendors meet compliance requirements
• Oversee quality control, inspections, and client standards
• Promote a culture of safety, documentation, and accountability
• Oversee onboarding and performance of subcontractors
• Ensure vendors operate within PTC standards and contractual requirements
• Partner with internal teams for vendor vetting and onboarding
• Address performance issues and escalate as needed

Benefits

• Competitive wage (DOE)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed