Area Manager - Madison/ St. Clair County Illinois
About The Position
The Area Manager will be responsible for supervising Locate Supervisors, overseeing workload distribution, managing customer relations, and interacting with Corporate, IT, purchasing, homeowners, and the general public. This role also involves oversight of disciplinary actions, inspections of vehicles and equipment, inventory ordering, mentoring supervisors for performance improvement, assisting in damage resolution, interpreting reports (PDR, audits, production), assisting in difficult locate jobs, maintaining force to load requirements, and conducting performance reviews for staff.
Requirements
- Must be at least eighteen years of age
- High school diploma or equivalent
- Clean background check for access to restricted and/or controlled areas
- Valid driver license with acceptable driving record
- Ability to pass random drug screens and to remain drug free
- Computer literate
- Ability to locate
- Ability to effectively perform a PDR or damage investigation
- Ability to interact with all involved, the public, customers, contractors, utility representatives and all those under their direction
- Excellent communication skills at all levels
- Experienced in effective leadership in the locating industry
- Excellent communications skills oral and written
- Comprehensive understanding of underground utility construction and placement required
- Successfully complete company provided Locate Technician training program and pass all required testing
- Must have above average computer skills
- Three to five years experience
Responsibilities
- Supervision of Locate Supervisors
- Oversight of work load distribution
- Customer relations
- Interaction with Corporate, IT and purchasing along with homeowners and the general public
- Oversight of disciplinary action
- Inspections of vehicles and equipment
- Inventory ordering
- Mentor Supervisors for performance improvement
- Assist in damage resolution when necessary
- Interpret all reports- i.e. PDR, audits and production
- Assist in difficult locate jobs when necessary
- Maintain force to load requirements
- Performance Reviews for staff
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
