Area Manager

Air Methods•Homebased, NM

10d•Remote

About The Position

The Area Manager I is responsible for leading the day-to-day operations of multiple Air Methods bases across Southern New Mexico. This is a bonus-eligible leadership position responsible for driving operational, safety, staffing, and financial performance across the assigned area. The Area Manager partners closely with Clinical, Aviation, Maintenance, Safety, and Sales leadership to maximize base readiness and in-service availability while ensuring the highest standards of safety and quality. This role provides direct oversight of base operations, monitors financial and operational performance, supports regional strategy, and builds a strong customer-focused culture across each assigned location. The ideal candidate is a hands-on, operational leader who can manage multiple locations, build strong cross-functional relationships, and drive accountability and consistent performance across a geographically dispersed territory.

Requirements

2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
Strong leadership background
Strong interpersonal skills and a high degree of collaboration at all levels.
Demonstrates high critical thinking, reasoning skills and problem-solving skills
Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines
Excellent communication and presentation skills, both written and verbal
Ability to manage revenue and budgets
Ability to prepare written reports
Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook

Nice To Haves

Bachelor’s degree from four-year college or university preferred

Responsibilities

Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience
Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission.
Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations
Drive Key Performance Indicators (KPIs) to maximize profit contribution
Accountable for the management and control of the P&L across assigned bases including expense and payroll controls.
Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime
Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction
Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.
Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination.
Effectively coaches and models appropriate leadership behaviors
Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses.
Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events
Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans
Maintain and monitors business, medical and all other licenses required to do business.
Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion
Coordinate base startups, moves and closures with regional leadership.
Facility repairs/maintenance and lease management.
Other Duties as assigned.
Directly supervises employees in the assigned area/region. Carries out Supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions.