Area Manager (North LA) (3367)

REJUVIME MEDICAL LLC•Shreveport, LA

About The Position

The Area Manager provides strategic leadership and operational oversight for multiple assigned clinics. This role is critical in ensuring consistent quality, compliance and operational excellence across all clinics. Role and Responsibilities Direct daily operations at assigned locations, traveling between all locations weekly to ensure standardized work flows and high level performance. Provide leadership and direction to clinics within the assigned area. Hire, coordinate training plan, onboard, and mentor new staff for assigned area to ensure adherence to patient care standards. Oversee and develop comprehensive training programs for clinic staff within the designated area. Track key performance indicators (KPI) through reporting which includes but not limited to are patient retention, patient volume, bookings, and staff productivity. Conduct performance evaluations and maintain high standards of care and services. Collaborate with Human Resources on staff discipline and improvement initiatives. Identify and recommend opportunities for process improvements to improve clinic flow and patient experience. Review and address clinical incidents and patient safety concerns. Attend scheduled meetings with operations and other department managers to ensure cross-functional collaboration. Maintain open lines of communication with the Medical Providers to maintain clinic standards and leadership alignment. Oversee and approve employee time tracking & attendance communications as well as time off requests. Fill in as needed within the assigned area. Other duties as assigned.

Requirements

Bachelor’s degree in Business, Healthcare Management or related field
Degree Substitution: 4 years of related experience
Valid Driver’s License
Knowledge of multi-site operations management and workflow standardization
Clear communication with staff, providers, and leadership
Basic knowledge of compliance standards
Ability to lead and influence teams across multiple locations
Coaching, mentoring, and developing staff
Ability to analyze KPIs and translate data into action plans

Nice To Haves

Current state LPN or RN licensure for state of work location
Knowledge of aesthetic treatments, plastic surgery procedures, and post-operative care.
Experience in healthcare or clinic operations including multi-site clinic oversight
3+ years in management
Analytical skills with experience tracking and improving KPIs
Background in developing teams and leaders

Responsibilities

Direct daily operations at assigned locations, traveling between all locations weekly to ensure standardized work flows and high level performance.
Provide leadership and direction to clinics within the assigned area.
Hire, coordinate training plan, onboard, and mentor new staff for assigned area to ensure adherence to patient care standards.
Oversee and develop comprehensive training programs for clinic staff within the designated area.
Track key performance indicators (KPI) through reporting which includes but not limited to are patient retention, patient volume, bookings, and staff productivity.
Conduct performance evaluations and maintain high standards of care and services.
Collaborate with Human Resources on staff discipline and improvement initiatives.
Identify and recommend opportunities for process improvements to improve clinic flow and patient experience.
Review and address clinical incidents and patient safety concerns.
Attend scheduled meetings with operations and other department managers to ensure cross-functional collaboration.
Maintain open lines of communication with the Medical Providers to maintain clinic standards and leadership alignment.
Oversee and approve employee time tracking & attendance communications as well as time off requests.
Fill in as needed within the assigned area.
Other duties as assigned.