Area Manager

TAGG Logistics/Hub GroupPhiladelphia, PA
$0 - $79,650

About The Position

The Area Manager is a critical leader at the market. The Area Manager will be responsible for overseeing the day to day operations at his/her location(s). The Area Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do.

Requirements

  • Proven leader
  • Effective communication and relationship skills
  • Proven results
  • Organized
  • College degree or equivalent experience

Responsibilities

  • Focus on relationship with client in order to gain 100% of the delivery business
  • Focus on Independent Contractor Partnerships (Profitability & Compliance)
  • Achieve goals set forth by the client & Hub Group
  • Develop and hold your staff accountable (if applicable)
  • Continuously recruit and retain Independent Contractors
  • Manage claims and their processes (with FOC assistance)
  • P&L Management (Controllables)
  • Delivery Expense (Minimums / effective routing, support expense)
  • Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
  • Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
  • Achieve Location Margin goals
  • Communicate effectively with the delivery teams, stores and client staff
  • Lead Daily virtual Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)
  • Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)
  • Store visits as needed in order to build/maintain relationship with client
  • Enforce and adhere to company policies and procedures.
  • Responsible for loadout / warehouse oversight of QC with getting teams off dock
  • Actively route monitor and engage the delivery teams (see SOP for details)
  • Travel must be pre-approved by the District Manager
  • Hold Weekly Operations Meetings with your staff – (Document and include in recap)
  • Hold contractor meetings as needed to review settlements, compliance, performance, etc.
  • Participate and engage in Client and internal conference calls
  • Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include: Your schedule for the week, Summarized update of location(s), Standup topics, Ride behind recap, Aging invoices update (if applicable), Current # of trucks ran in location vs. forecast
  • Other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays
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