Area Manager - Washington, D.C.

SLT•Washington, DC

2d•Hybrid

About The Position

We're looking for an energetic, operations-savvy leader to oversee our Navy Yard, DC studio, Rockville, MD studio, as well as build SLT’s brand awareness and presence in the greater DC market. As Area Manager, you'll be the connective tissue between DC and SLT - driving client experience, team development, studio performance, and community. This is a full-time, hands-on leadership role for someone who loves fitness, people, and building something from the ground up.

Requirements

2-4+ years of experience in fitness, studio management, or a related leadership role
Prior group fitness instruction experience strongly preferred
Proven track record in sales, client relations, and team management
Strong problem-solving ability with a calm, solutions-first mindset
Comfortable leading high-energy classes on mic with music and a full room
Flexible availability including weekends and holidays to accommodate both studio schedules

Responsibilities

Serve as an instructor on the schedule, maintaining a regular class schedule consistent with business needs (~8-12 classes per week; quota subject to change based on business need)
Set the standard for coaching excellence and client experience, acting as a culture carrier for the brand
Provide ongoing development to coaches (in partnership with T&D) and front desk staff through informal feedback, formal reviews, and hands-on training support
Interview, onboard, and manage CST staff across both locations, keeping teams aligned on goals, promotions, and expectations
Deliver a best-in-class, concierge-level experience at every touchpoint - from first visit to long-term membership
Guide new clients through their first studio experience, including tours, machine demos, and intro offers
Resolve client inquiries, booking issues, and concerns promptly and professionally
Foster a strong sense of community across clients, staff, and coaches at both studios
Assist with private sessions, fundraising classes, and studio events
Oversee day-to-day operations at Navy Yard (DC), with occasional support of Rockville (MD)
Manage studio appearance, cleanliness, and equipment functionality at all times
Perform and coordinate routine maintenance, supply ordering, inventory management, and sales logging
Manage retail merchandise, including receiving, display, and monthly inventory counts
Coordinate with vendors (cleaning, towel service, etc.) as needed
Report and escalate equipment issues in a timely manner
Drive studio revenue by meeting and exceeding occupancy, new client, membership, and retail goals
Lead local outreach and marketing initiatives in collaboration with the Regional Manager and Marketing team
Sell memberships and intro offers to prospective and existing clients
Build and manage local partnerships and community initiatives to grow studio trial and retention