Area Manager Sally Beauty D242 Chicago

Sally Beauty Holdings•Chicago, IL

1d•Hybrid

About The Position

Drives sales, manages expenses, and directs all the operational activities of a designated district, averaging 5-7 stores. This role involves a significant focus on customer experience, talent management, financial oversight, and operational efficiency within the assigned district.

Requirements

High School Diploma or equivalent.
1+ years’ experience in business, management and/or merchandising experience
Requires specialty retail or trade knowledge, problem solving and driving associate engagement
Thorough knowledge of selection of top candidate, sourcing and education
Thorough knowledge of inventory management strategies, merchandising techniques and systems, including sales promotion activities of the Stores
Ability to plan, organize, lead and control
Ability to recognize, analyze, and quantify market trends
Understanding the customers' merchandise preferences and store variables
Understanding of assigned store capabilities and growth potentials
Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, beauty shows, and sales operations meetings.
Ability to relocate if required.
Excellent oral and written communication skills
Problem Solver
Builds Collaborative/Organizational Relationships
Focus on Customers – Passion for delivering great customer experience and drive to uphold our “Culture of Can Do”
Strong leadership and management skills
Engage and Inspire: High energy with a strong sense of urgency
Process/Quality Improvement
Drives Organization success/results
Strong, dependable work ethic and the ability to quickly adapt and learn
Business, Financial, Quantitative Acumen
Earn Trust and build a strong team
Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores
Valid drivers’ license and good driving record.

Responsibilities

Drives sales, manages expenses, and directs all the operational activities of a designated district, averaging 5-7 stores.
Embody and articulate the customer service model, providing leadership to deliver great customer service to ensure an excellent customer experience to maximize sales and customer loyalty in assigned stores.
Understand the competitive landscape by observing and studying other companies to learn about current initiatives/strategies and share information with Management.
Assess assigned Store Managers to determine talent opportunities and impact on store performance.
Consistently engage direct reports in discussions regarding their own strengths to leverage and opportunities to develop while leveraging IDP.
Ensure that the Store Managers engage and develop their teams.
Develop and maintain programs for recruitment, training and developing customer-focused associates through coaching.
Monitor controllable expenses in assigned stores to maintain acceptable levels while minimizing adverse effects on store operations.
Indirectly responsible for maintaining minimum shrink.
Analyze financial reports and process monthly and other required reports.
Provide oversight of all activities of the district’s store operations and personnel in the use of company policies.
Lead a team of Store Managers that continually have a focus on driving customer satisfaction, in-store presentation, and supporting the customer through proficient store operations.