Area Manager

CLEANSLATE CENTERS INC•Springfield, MA

2d•Hybrid

About The Position

We are seeking a dynamic Area Manager to oversee daily operations for up to 10 outpatient healthcare centers. In this high-impact leadership role, you’ll partner with Center Medical Directors in a dyad leadership model to ensure operational excellence, a superior patient experience, and engaged, high-performing teams. You’ll be responsible for driving results, managing performance, and implementing strategies that align with organizational goals.

Requirements

5+ years of management experience in a fast-paced medical office
Proven success in multi-site operations leadership
Strong understanding of healthcare compliance, patient experience, and operational metrics
Excellent communication, problem-solving, and decision-making skills
Ability to travel regularly between assigned centers

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Oversee and support multiple centers, ensuring high-quality patient care, operational efficiency, and service excellence
Supervise and mentor Center Managers, Center Supervisors, and clinic support staff
Develop and monitor center performance goals, metrics, and outcomes
Lead recruitment, onboarding, and performance management processes for operational staff
Ensure compliance with regulations, payer requirements, and internal policies
Monitor patient flow, service delivery, and satisfaction; address and resolve escalated patient concerns
Manage staffing schedules, resource utilization, and facility upkeep
Collaborate with leadership on strategic planning, budgeting, and growth initiatives
Analyze market conditions and identify opportunities for referral growth and service expansion
Oversee marketing, public relations, and community outreach efforts
Prepare and interpret operational and financial reports to ensure budget adherence
Lead continuous improvement initiatives to enhance workflow, efficiency, and patient outcomes