Area Manager Seattle

GLOBAL K9 PROTECTION GROUP LLC•Seattle, WA

1d•Onsite

About The Position

Global K9 Protection Group LLC is looking for a dedicated and passionate Area Manager to serve as an integral part of the GK9PG Team. This role involves serving as the first line supervisor for GK9PG Site Leads and second line supervisor to employees at that location, providing site-specific input to the Regional Director, and acting as a second level client interface. The Area Manager is responsible for ensuring compliance with all GK9PG policies and procedures, working to create new business opportunities, and projecting a positive image of the organization. Key duties include ensuring adequate and safe work environments, managing customer relationships, coordinating new customer start-ups, facilitating new employee orientation and on-the-job training, and providing administrative assistance. The position also entails overall site growth, customer satisfaction and acquisition, overseeing site scheduling, managing explosive inventory, and ensuring equipment inventory. Furthermore, the Area Manager reviews subordinate's travel requests, monitors and validates employee punches, handles Site Lead and Handler development and counseling (both informal and formal), enforces handbook policies, and assists with disciplinary actions. The role also involves acting as the company's on-site representative to resolve client disputes at the warehouse level, managing training and compliance requirements (including CETA, BA, Recertifications, SSI, K9 Care, AR Training), ensuring proper document reporting, enforcing monthly K9 maintenance and preventive medication, facilitating site or client-specific training, and reviewing GlobalView inputs for accuracy and completeness.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Ability to create, to maintain, and prepare records and reports.
Able to perform tasks with minimal or no oversight.
Strong organizational, time management, and analytical skills.
Must be able to prioritize multi-tasking to effectively complete work in a timely manner.
Able to identify problems, suggest and implement solutions, and react to change with a high degree of attention to detail and foresight.
Able to work outside normal business hours including weekends as needed.
Ability to get and maintain a Employee Possessor license through ATF

Responsibilities

Serves as the first line supervisor for GK9PG Site Lead and second line supervisor to employees at that location.
Provides site specific input to their Regional Director as required.
Serves as the second level of client interface with GK9PG leadership at each site.
Serves as the second level of compliance accountability for each site.
Enforces all GK9PG policies and procedures.
Works to create new business and opportunities for growth in the region.
Projects a positive image of the organization to employees, customers, the industry, and community.
Ensures the presence of adequate and safe work environments.
Performs other related duties as assigned.
Manages customer relationships at the site management level.
Coordinates new customer start-ups.
Facilitates new employee orientation and OJT requirements.
Administratively assist on local level as needed.
Responsible for overall site growth, customer satisfaction and acquisition.
Oversees site scheduling activities for site(s) – e.g., reviews schedules created by applicable site leads for personnel at their respective site locations.
Manages explosive inventory monthly for both high and low explosives as applicable to each site and ensures annotation in GlobalView.
Ensures Site Lead completes a GK9PG equipment inventory for the site in a timely manner (computers, phones, diopters, expendable supplies, SCI, etc.), Area Manager submits said inventory to maintain / update inventory of equipment with GK9PG Logistics Section; initiates reorder, or purchase procedures as required.
Reviews subordinate’s travel requests prior to being submitted to the Regional Director.
Ensures site leads are monitoring and validating employee punches in Paycom: Proper schedules built 2 weeks out by site leads, and accurate punches made by handlers. This includes but is not limited to, correct location/client, correct position/work type, following lunch policy, etc.
Site Lead and Handler development and counseling.
Includes both informal coaching/mentoring as well as formal counseling.
Handbook policy enforcement.
Assists site lead with any disciplinary actions as needed.
Client/Customer Interface.
Acts as the face of the company on site to represent company equities and resolve disputes with clients at the warehouse level.
Manage training and compliance requirements.
TSA/Company requirements include CETA, BA, Recertifications, SSI, K9 Care, AR Training, etc.
Ensure proper document reporting as directed by training and compliance staff.
Enforce monthly K9 maintenance/preventive medication and ensure proper documentation according to training and compliance staff.
Facilitate site or client specific training.
Reviews and ensures proper uploads ingo Global View for all compliance requirements.
Manages training compliance IAW GK9PG policies and ensures annotation in GlobalView.
Develops training schedule to meet CETA and training requirements.
Ensures all site training is completed as required and ensures annotation in GlobalView or any other applicable systems.
Enforces monthly K9 maintenance / preventive medication and ensures annotation in GlobalView.
Reviews site videos and ensures annotation in GlobalView according to OPSC guidelines.
Reviews GlobalView inputs of subordinates for accuracy and completeness.
Monitor and schedule required recertification training dates.