Area Manager

Dynaserv Florida•Davie, FL

2h•Onsite

About The Position

Manage daily operations of sites within assigned territory to ensure delivery of high-quality service to clients. Responsible for client and employee retention, crew productivity, and workplace safety.

Requirements

Bachelor’s degree in Business Administration, Landscape Architecture or Horticulture preferred
Equivalent work experience
At least 7 years related work experience
As required by state and federal law
Valid driver license issued by the state where employed
Commercial Pesticide Applicators License, or ability to obtain within 1 year
Certified Landscape Technician (CLT) or ability to obtain within 1 year
Strong relationship building and customer relations skills
Strong management and leadership skills
Experience working the commercial property managers a plus
Effective oral and written communication
Ability to operate commercial landscape equipment and tools
Have a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjusting
Ability to prioritize multiple tasks and perform well under deadlines
Organizational skills
Flexibility
Basic understanding of Microsoft Excel, Word and Outlook
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret a variety of instructions in written, oral, diagram and/or schedule format
Ability to read, write and comprehend English
Ability to speak effectively before employees and clients
Bi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentations
Basic math

Responsibilities

Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs
Conduct walkthroughs with client and other company representative as appropriate
Schedule, assign, and direct field production staff to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of quality
Effectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clients
Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed
Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees
Review and approve timecards for accurate and timely submission to payroll
Analyze and understand cost reports and budget variances related to contract projects
Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs
Collaborate with Service & Operations Support to propose, track, and resolve minor enhancement projects to current clients, including final review and approval before communicating to client
Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects
Meet or exceed annual sales goals
Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
Constantly promote and encourage adherence to company policies and best practices
Training, planning, assigning and directing work
Conflict resolution
Recommending potential clients to business development team, based on current relationships
Other duties as assigned