Area Manager- Happy Beauty Co 171

CosmoProf • Nashville, TN

9h • $75,000 - $80,000 • Hybrid

About The Position

Drives sales, manages expenses, and directs all the operational activities of a designated district, averaging 6-10 stores. This role is responsible for customer experience, talent management, financial management, and operational management within their assigned district.

Requirements

• High School Diploma or equivalent.
• 1+ years’ experience in business, management, and/or merchandising experience
• Requires specialty retail or trade knowledge, problem-solving, and driving associate engagement
• Thorough knowledge of the selection of the top candidate, sourcing, and education
• Thorough knowledge of inventory management strategies, merchandising techniques, and systems, including sales promotion activities of the Stores
• Ability to plan, organize, lead, and control
• Ability to recognize, analyze, and quantify market trends
• Understanding the customers' merchandise preferences and store variables
• Understanding of assigned store capabilities and growth potentials
• Ability to travel extensively and frequently, including overnights and weekends, to attend national sales meetings, beauty shows, and sales operations meetings.
• Ability to relocate if required.
• Valid driver’s license and good driving record.

Nice To Haves

• Excellent oral and written communication skills
• Problem Solver
• Builds Collaborative/Organizational Relationships
• Focus on Customers – Passion for delivering great customer experience and drive to uphold our “Culture of Can Do”
• Strong leadership and management skills
• Engage and Inspire: High energy with a strong sense of urgency
• Process/Quality Improvement
• Drives Organization success/results
• Strong, dependable work ethic and the ability to quickly adapt and learn
• Business, Financial, Quantitative Acumen
• Earn Trust and build a strong team
• Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores

Responsibilities

• Embody and articulate the customer service model, providing leadership to deliver great customer service to ensure an excellent customer experience to maximize sales and customer loyalty in assigned stores. Understand the competitive landscape by observing and studying other companies to learn about current initiatives/strategies and shares information with Management.
• Assess assigned Store Managers to determine talent opportunities and their impact on store performance. Consistently engage direct reports in discussions regarding their own strengths to leverage and opportunities to develop while leveraging IDP. Ensure that the Store Managers engage and develop their teams. Develop and maintain programs for recruitment, training, and developing customer-focused associates through coaching.
• Monitor controllable expenses in assigned stores to maintain acceptable levels while minimizing adverse effects on store operations. Indirectly responsible for maintaining minimum shrink. Analyze financial reports and processes monthly and other required reports.
• Provide oversight of all activities of the district’s store operations and personnel in the use of company policies. Lead a team of Store Managers that continually has a focus on driving customer satisfaction, in-store presentation, and supporting the customer through proficient store operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED