Area Manager - Hub-1
About The Position
The Area Manager oversees the day-to-day and long-term operations and staff within defined areas of a FedEx facility. The role supports FedEx’s Safety Above All Culture and is responsible for safe, efficient package sortation through management of Operations Supervisors overseeing Package Handlers. The Area Manager also works to achieve successful customer-facing results by maintaining productive relationships with employees. The position plans, organizes, staffs, directs, and controls facility operations; assigns employees to support safe and efficient package sortation; and establishes area goals and strategies based on projected volume, staffing, and other circumstances. The role oversees load inspections, guides Operations Supervisors on updates and daily goals, and ensures compliance with FedEx policies, procedures, and applicable government regulations. It also helps develop and administer safety strategies and programs and promotes safety compliance and initiatives.
Requirements
- High school diploma or GED.
- At least 18 months of experience as an Operations Supervisor at FedEx; or two years of previous management, operational leadership, military leadership, or project/team leader experience; or a combination of one year as a FedEx Operations Supervisor and one year of previous management, operational leadership, project/team leader, or military experience.
- Ability to inspire a shared vision and empower and motivate a team.
- Demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
- Ability to apply sound business judgment to establish and accomplish goals.
- Customer service skills to respond effectively and professionally to requests and issues.
- Verbal and written communication skills to communicate with various audiences and effectively provide employees with process and practice instructions.
- Ability to read, interpret, and draw conclusions from numerical data and written information.
- Software skills, including Microsoft Office and web-based applications.
- Ability to maintain working knowledge of relevant technology-based projects, including devices and computer-based applications.
Responsibilities
- Champion and support FedEx’s Safety Above All Culture and related initiatives.
- Manage employees, including hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns, and staff productivity.
- Plan, organize, staff, direct, and control the facility’s day-to-day operations.
- Manage and assign employees, primarily Operations Supervisors, to ensure safe and efficient package sortation, minimize operational cost, and maximize operational quality, including trailer movement, tracking, and administration.
- Set strategic goals for the work area and ensure quality, service, cost, and productivity goals are achieved.
- Plan work area strategy based on projected volume, head count, and other special circumstances and factors.
- Oversee daily visual inspections of loads to ensure proper quality for customers and/or vendors.
- Direct and guide Operations Supervisors to ensure a common understanding of operational updates and daily work area goals.
- Ensure compliance with FedEx policies and procedures and applicable governmental regulations.
- Participate in developing and administer company safety strategies and programs.
- Promote a safety-conscious culture by advocating for safety compliance and safety initiatives.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
