Area Manager (Spokane, Lease Up)

Arboreal Management • Spokane, WA

13d • Hybrid

About The Position

We are looking for an experienced Area Manager to lead a portfolio of approximately 350 homes across five affordable housing communities, including one exciting lease up! This is a hands-on operating role. You will lead and develop the Property Managers responsible for your communities while owning the overall performance of the portfolio. That means knowing your properties, knowing your numbers, developing your people, and stepping in when something is not working. You will be accountable for occupancy, collections, expenses, compliance, property condition, and the performance of your team. You'll work closely with our Regional Manager, maintenance leadership, and centralized operations teams to solve problems and continuously improve how our properties operate. We are looking for someone who is comfortable moving between a budget variance, a staff coaching conversation, a property inspection, and a difficult resident issue, sometimes all in the same day.

Requirements

• 5+ years of multifamily property management experience
• 2+ years managing multiple properties or supervising Property Managers
• Strong property-level financial skills, including budgeting, variance analysis, and P&L management
• A track record of building, coaching, and holding property management teams accountable
• Strong judgment and the ability to solve operational problems without waiting for someone else to tell you what to do
• Comfort using technology and operating from data
• A valid driver's license and the ability to travel regularly throughout your portfolio

Nice To Haves

• Affordable housing experience is useful but not required for this position.
• Direct experience operating affordable housing, including LIHTC, HUD, Section 8, or similar programs
• Experience with AppFolio and housing certifications such as CPM, ARM, COS, or similar credentials are helpful but not required.

Responsibilities

• Lead day-to-day operations across approximately five properties and 350 homes
• Manage, coach, and develop Property Managers and Portfolio Managers, including hiring, performance management, and career development
• Own portfolio financial performance, including budgeting, variance analysis, collections, and expense control
• Drive occupancy and leasing performance and intervene quickly when properties fall behind
• Ensure properties remain compliant with LIHTC, HUD, Section 8, and other applicable affordable housing requirements
• Regularly visit properties and conduct operational, physical, and life-safety inspections
• Work closely with maintenance leadership to improve property condition, unit turns, preventative maintenance, and capital project execution
• Identify underperforming properties or teams and develop clear plans to get them back on track
• Serve as an escalation point for complex resident, employee, and operational issues
• Use portfolio data and operating metrics to identify problems before they become bigger problems
• Report clearly and candidly on portfolio performance to the Regional Manager and senior leadership

Benefits

• Highly competitive salary based on experience
• Performance-based bonus opportunity
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Mileage reimbursement
• Professional development and opportunities to grow as Arboreal continues to expand

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed