Area Manager

The Black Tux•Jenkins Township, PA

5d•Onsite

About The Position

The Black Tux is seeking a Warehouse Area Manager for their Jenkins Township Warehouse. This role is part of the Operations team, which manages the entire order fulfillment process, including inventory management, shipping, and logistics. The Area Manager will be responsible for delivering operational excellence and quality performance within their assigned area, owning the day-to-day execution of production, quality, safety, and developmental needs for their direct reports. This includes managing labor forecasts, providing performance reports, coaching team members, upholding safety regulations, and collaborating with cross-functional teams to implement operational improvements.

Requirements

3+ years of experience as a warehouse manager or supervisor level, leading a team of 30+ associates
Uses Excel or Google Sheets to manipulate data from separate sources, V-Lookup, and Pivot Tables are a must
Available to work overtime during peak seasons and other times during the year as needed
Passionate about maintaining quality in distribution
Curious and excited to bring forward new ideas
A self-starter able to work independently and collaboratively
Exceptional communication skills, both written and verbal
Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving

Nice To Haves

Worked with Warehouse Management Systems such as HighJump, Lean, and 5S is a plus

Responsibilities

Determine short-term and long-term shift plans for department labor needs, and modify when needed to reflect accurate production goals
Lead upper management through weekly and monthly labor forecasts to ensure proper staffing for all departments
Provide end-of-day reports documenting operational performance, quality trends, labor approvals, employee issues, and the next day's plan for success
Proactively partner with warehouse Leads and Ambassadors to achieve department goals and overcome potential roadblocks
Instill consistency across the warehouse by documenting and coaching team members through our standard operating procedures
Advocate for quality using performance management to prevent losses by holding teams accountable for accurate reporting
Monitor associates attendance, behavior, production, and safety, providing on-the-spot coaching according to the company’s policies and procedures when needed
Engage associates in team bonding initiatives and in team meetings to create a fun, collaborative, and solutions-oriented environment
Mentor, develop, and motivate a team of Leads, Ambassadors, and Associates to ensure the highest level of production
Uphold and support all OSHA regulations and safety programs to ensure a safe work environment for all associates
Partner cross-functionally with Data, IT, Engineering, and People Operations teams to seek operational improvements
Design and implement new warehouse management tools and processes to improve productivity, accuracy, quality, and safety
Take on additional duties and ad hoc projects as needed

Benefits

Competitive medical, dental, vision, and disability plans
Option to participate in a 401(k) plan through Betterment
Open paid time off + paid holidays
Free snacks & beverages
Monthly cell phone reimbursement
Monthly wellness stipend
6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
One Medical and Wellhub (Gympass) membership
Employee engagement, cultural events, and trainings
Discounts on garment rental and purchases for you, your partner, and friends & family
Annual compensation review process