Area Manager-Trucking Operations

ALPHA TRANSPORT•Pasco, WA

8d•Onsite

About The Position

The Area Manager – Trucking Operations is responsible for overseeing daily transportation operations across a designated region. This role manages drivers, dispatch coordination, fleet performance, safety compliance, and customer service to ensure efficient and profitable trucking operations. The Area Manager serves as the primary leader for drivers and terminal operations within the assigned area.

Requirements

Excellent understanding of logistics
Excellent understanding of the commercial driving industry
Excellent understanding of both federal and state DOT law
Ability to lead employees and manage their day to day performance
Ability to work closely with customers and provide excellent customer service
Excellent communication skills, both written and verbal
Good understanding of Microsoft Office Suite programs
Ability to use different computer systems to complete job duties
Ability to properly prioritize multiple needs or demands and determine what should be escalated
Ability to handle stressful situations while maintaining professionalism
Excellent attention to detail
Ability to multi-task
Accessible by cell phone 24 hours a day, 7 days a week and able to respond to dispatch needs within reasonable time
High school diploma or equivalent
Must have an active Commercial Driving License with Haz-Mat, Doubles / Triples and Tanker Endorsements.
Must be carded with refineries.

Responsibilities

Determines daily route structure for each driver to maximize revenue for each piece of equipment
Serves as the main troubleshooter when operational driver problems occur
Contacts customers on a timely basis to update them of shipment status and other related issues
Continually monitors hauled products for quality control
Focuses on business development, which includes broadening the customer base through cold calls and customer or employee referrals
Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.
Responsible for employee retention within department
Provides day to day supervision of employees in respective area of responsibility
Maintain equipment maintenance schedules and develop relations with maintenance and tank shops
Manage safety functions directed by safety manager for area: performs IPOs (Incident Preventation Observation) and DORs (Driver Observation Report), gathers incident statements for incidents and injuries
Staffs, screens, interviews and hires drivers for market: fills out new hire form
Daily Manages and reconcile ELD conflicts
Corrects time punches
Review and submit time sheets
Updates and Maintains journey plans for assigned region
Provides PPE (personal protective equipment) and orders uniforms for employees
Ensures new driver training is properly conducted and documented
Documents all personnel issues, concerns, etc. in Paylocity
Completes I9 form for new hires within 3 days of hire
Fills out exit form upon termination
Must be willing to cover days off, vacation, and sick time for drivers' as required or assigned.
Will work closely with our dispatch team.
Enforce company safety policies and DOT/FMCSA regulations.