Area Manager, Quality Control
About The Position
In this role, you’ll lead Quality Control (QC) operations within a fast-paced Distribution Center, helping ensure products meet Walmart’s quality, food safety, and operational standards. You’ll combine people leadership, operational execution, and data-driven decision-making to improve performance, develop associates, and keep product moving safely and efficiently. The QC team plays a critical role in protecting product quality and supporting smooth Distribution Center operations. You’ll work closely with QC associates, Supply Chain teams, Operations leaders, and other partners to manage inbound priorities, maintain compliance, solve problems, and continuously improve how the team operates.
Requirements
- Strong people leadership with the ability to coach, develop, and hold teams accountable.
- Knowledge of quality control, warehouse operations, food safety, or supply chain processes.
- Confidence using data and reporting tools to identify trends and drive decisions.
- Strong communication and relationship-building skills across frontline and leadership teams.
- The ability to balance multiple priorities and make sound decisions in a fast-moving operational environment.
- A continuous-improvement mindset with a strong focus on integrity, accountability, quality, and results.
- Bachelor’s degree in supply chain, food safety, or related area and 3 years’ experience in quality control or warehouse operations OR 5 years’ experience in quality control, warehouse operations, or supply chain management.
Nice To Haves
- Experience with HACCP and cold chain compliance
- Master’s degree in operations, logistics, or related area and 2 years’ experience in quality control or supply chain.
- Supervisory experience leading cross-functional teams
Responsibilities
- Lead daily QC operations across the floor and office, ensuring alignment with quality, food safety, and commodity standards.
- Manage cold chain compliance, inbound HACCP processes, operational audits, and key QC metrics.
- Use tools such as SharePoint, Tableau, and Power BI to analyze performance, identify opportunities, and provide actionable reporting.
- Partner with Supply Chain and Operations teams to prioritize inbound deliveries and plan for workload and staffing needs.
- Lead, coach, and develop associates through training, feedback, recognition, accountability, and succession planning.
- Oversee specialized processes including banana ripening, cooler walks, inventory, supplies, inspections, and audits.
- Lead daily startup meetings and clearly communicate performance expectations, operational priorities, and business updates.
- Identify process improvements and help implement solutions that improve quality, accuracy, and operational effectiveness.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
