Area Loss Prevention Manager - NJ/NY

UNIQLO•Edison, NJ

23h•$88,000 - $91,000

About The Position

The Area Loss Prevention Manager is responsible for all aspects of the Loss Prevention program and management of assigned personnel, with the goal of improving loss ratios and reducing or preventing losses related to fraud, theft, and operational inaccuracies. The role works closely with area management responsible for Store Operations, HR, and store personnel, and oversees several locations in the NJ/NY area, including Jersey Gardens Mall, Menlo Park Mall, Newport Centre Mall, and Staten Island. Commuting among assigned worksites, including multiple locations in one day when needed, is an essential function of the position. The manager oversees Loss Prevention staff, investigations, shortage action plans, store inventory processes, security systems, and training and awareness programs. The role also supports physical security at warehouse and supply-chain facilities, works with third-party vendors on delivery errors, and builds relationships with law enforcement and other retail Loss Prevention contacts. This is a full-time role with an average schedule of 32 or more hours per week based on business seasonality. Full-time employees must be available for a minimum five-day work week. Peak season is September through December.

Requirements

High school diploma or equivalent.
3–5 years of retail Loss Prevention management experience.
Extensive experience with internal investigations and the ability to conduct internal interviews independently.
Significant experience directly managing external apprehension programs.
Ability to interface with law enforcement and legal professionals on criminal and civil matters.
Experience and knowledge of security technology, CCTV, covert surveillance, Electronic Article Surveillance, burglar alarm systems, and fire alarm systems.
Working knowledge of system networking and IP configurations.
Working knowledge of RFID systems and technology, including EAS, stock management, shipping, and receiving.
Ability to promote accountability and manage remote personnel with varying skill sets.
Excellent communication skills, strategic skills, business judgment, and consultative skills with all levels of management.
Excellent verbal and written presentation skills.
Excellent time management skills and ability to prioritize and multitask.
Proficiency in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access; basic computer application knowledge is also specified in the qualifications.
Proficient in conducting investigations and integrity interviews.
Ability to travel to assigned stores and maneuver around sales floors, stock rooms, and offices.
Average availability of 32 or more hours per week based on business seasonality and availability for a minimum five-day work week.

Nice To Haves

College degree preferred.
WZ interviewing certification strongly preferred.
LPC certification strongly preferred.

Responsibilities

Hire, manage, and train Loss Prevention staff at assigned locations.
Create, implement, and audit shortage action plans in assigned stores, developing effective solutions to reduce operational loss.
Manage, maintain, and troubleshoot Loss Prevention equipment, including CCTV, access control, EAS, and alarm systems.
Manage internal and external investigation programs targeting theft and fraud; complete investigations promptly using interview and interrogation techniques, secure evidence, and obtain written statements to support prosecution.
Enforce Loss Prevention department and company policies and standards.
Implement and manage training and awareness programs across store operations.
Build business relationships within and outside the company, including with law enforcement and retail Loss Prevention contacts.
Oversee inventory processes across multiple locations, including planning, preparation, execution, and reconciliation of results.
Suggest and implement physical security controls for warehouse and supply-chain operations; visit warehouse facilities and work with third-party vendors to investigate store delivery errors.
Manage performance and accountability of remote personnel with varying skill sets.
Travel among assigned stores and worksites, including multiple locations in a day when needed.

Benefits

Medical, dental, and vision coverage for eligible employees.
401(k) plan with a 100% match on the first 3% contributed and a 50% match on the next 2%.
Paid parental leave for full-time employees.
Life insurance.
Short-term and long-term disability insurance for full-time employees.
HSA/FSA options.
Employee Assistance Program for full-time employees.
Vacation and personal time off for full-time employees.
Sick and wellness time off.
30% employee merchandise discount.
Commuter benefits.
Career advancement opportunities for team members who consistently deliver strong results.