Area Lead Site of Care- Rare Disease - Atlanta (Ga, SC, NC)

Amgen • Atlanta, GA

5h • Remote

About The Position

Join Amgen's Mission of Serving Patients. Amgen's shared mission is to serve patients living with serious illnesses. Since 1980, Amgen has pioneered the biotech industry in the fight against the world's toughest diseases. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, Amgen reaches millions of patients annually. As a member of the Amgen team, you will help make a lasting impact on patients' lives by researching, manufacturing, and delivering innovative medicines. Amgen's award-winning culture is collaborative, innovative, and science-based. This role supports treatment delivery for Amgen's infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position is responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed-upon objectives, with oversight of SOC strategy development, execution, and measurement. Additionally, this individual will work with internal partners to develop, implement, and measure activities to increase pull-through by coordinated business planning. Account responsibilities include Local Infusion Providers and Specialty Pharmacies focused on Infusion Services.

Requirements

• Doctorate degree AND 2 years of Sales and/or Account Management experience
• OR Master's degree AND 4 years of Sales and/or Account Management experience
• OR Bachelor's degree AND 6 years of Sales and/or Account Management experience
• Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential.
• Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job.
• Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations.
• Excellent planning and organizational skills to work within date-sensitive deadlines.
• Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency.
• Requires approximately 70% travel, including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Direct experience with identifying and activating sites of care in various infusion service areas such as: National and/or regional infusion service providers (ie; SPP’s, Infusion Management Companies), Hospital outpatient and infusion centers, Home infusion service providers, Individual buy and bill physician office practices.
• Experience in infused therapies required; rare disease experience preferred.
• Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred.
• Recent launch experience with infused products preferred.
• Fosters innovation in account approaches and practices.

Responsibilities

• Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies.
• Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team.
• Identify gaps in existing SOC networks and develop plans to expand SOC options.
• Pull through national partnership contracts at the local level.
• Provide proactive and on-going access-related education, including coding and billing, and conduct quarterly business reviews with SOC administrative leaders.
• Serve as the lead point of contact with sales, patient services, and reimbursement access functions for assigned site of care (SOC) customers/partners.
• Evaluate, develop, monitor, and measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value).
• Develop and grow relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach.
• Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits.
• Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable.
• Understand healthcare issues/strategies, customer issues/trends, and best practices to establish credibility beyond product and therapeutic areas.
• Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution.
• Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders.
• Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications.
• Adhere to relevant regulatory and compliance guidelines and Company policies.
• Attend/staff/participate in meetings and/or conferences as requested by management.
• Develop and implement own business plan.
• Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees