Area General Manager

J.F. Shea • Bonney Lake, WA

28d • $135,000 • Onsite

About The Position

Against a backdrop of protected forest preserves - and the ever-looming majestic presence of Mount Rainier - Seven Summits Lodge is located within the picturesque resort-lifestyle Trilogy at Tehaleh community. With areas dedicated to dining, relaxation, fitness, games, and more, Seven Summits Lodge is a private community Club styled for the most discerning of Members. The Area General Manager will provide leadership and strategic direction to a specified primary facility as well as multiple other facilities. The Area General Manager will participate in the planning and implementation for both long and short-term business and strategic plans related to multiple facilities growth and successes. The Area GM, in conjunction with the President / Vice President and ownership will set the fundamental goals of each facility and establish priorities in terms of their basic objectives, ensuring alignment with overall BlueStar Resort & Golf Division objectives.

Requirements

• Graduation from a 4 - year accredited college or university or equivalent combination of work experience and education.
• Minimum of 5 years of experience as General Manager managing a high-end private club or a portfolio of several clubs. Active Adult and Homeowner Association experience is highly regarded.
• Extensive experience in F&B management.
• An extensive working background of all operations related to a private club, including but not limited to administrative, maintenance, financial and personnel matters.
• Ability to understand and implement BSRG dining standards.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to prioritize tasks and handle multiple assignments simultaneously.
• Ability to effectively present information and respond to questions from team members, suppliers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, portions, and percentages.
• Excellent written and verbal communication skills. Excellent customer service skills in dealing with members and clients.
• Must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.

Nice To Haves

• Experience in event planning and budgeting preferred.

Responsibilities

• Leads communication of the overall direction, long-range vision and strategic guidelines, and ensures liaison between the overall strategic direction of BlueStar Resort & Golf with the strategic direction of the facilities. Leads the execution strategies to achieve annual leaderboard goals.
• Lead the development and update of the five-year plan and annual business plan review for each facility.
• Maintain a very close liaison with the President / Vice President and the client/developer to ensure that the ongoing development priorities of the facilities and other real estate (including planning, design and construction) are compatible with the future operating goals of each facility.
• Participates in the review and preparation prior to monthly financial calls and is actively involved in these calls for each facility.
• Jointly responsible for each facility's weekly financial performance together with the President / Vice President - tracking, analysis and response, with focus on long-term and short-term performance and long‑term cost control programs.
• Performs site inspections of each facility and implements procedures to improve site inspection scores with department managers.
• Fosters, develops, and maintains effective working relationships with Client relations, Club Advisory groups, and various important committees.
• Establishes and maintains the closest possible communications and relationships with different departments of the State, County, and local governmental agencies. Must be proactive in developing long range plans for each Club to facilitate the continual delivery of exceptional products to the marketplace and profit contributions to the company.
• Participates in the review of marketing/branding strategies and implementation for the facilities and reviews their annual marketing plans.
• Participates in the formulation of pricing/policy for the various revenue streams (i.e. ski, aquatic, green fees, memberships, lodging rates, banquet revenues, etc.) and any other matters that relate to facility operations.
• Involved in key development initiatives directly relating to each clubhouse and restaurant plans. Establish goals and processes for measuring sales, revenue, new projects, and business development.
• Maintain effective communication between all members regarding F&B operations, safety, and employee concerns.
• Model motivation to inspire all team members.
• Monitor the performance of F&B operations to determine whether strategies require adjustment to positively impact revenues and cost controls.
• Oversee cost of goods, labor, and general expenses of F&B operations.
• Create comprehensive member programs that includes monthly activities and events for recreation, enrichment, creative expression, and family fun.
• Host Club events and activities, and conduct satisfaction surveys for larger events as the communities grow.
• Create strategic partnerships with the Community Representatives to share information and create engaging lifestyle events to showcase the lifestyle and attract new buyers.
• Other duties and responsibilities may be assigned.

Benefits

• New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Construction of Buildings
• Number of Employees: 1,001-5,000 employees