Area General Manager

Sodexo Careers•Richmond, VA

2d•Onsite

About The Position

Sodexo Corporate Services is seeking an experienced Area General Manager to lead a high‑profile, multi‑site food service portfolio across Virginia, Maryland, and North Carolina . This role offers a unique opportunity to manage prestigious corporate and financial clients , oversee a $6M+ managed volume, and lead strong on‑site and regional teams. The Area General Manager will be based on‑site at the Federal Reserve Bank of Richmond , serving as the primary operational and client leader, while providing administrative and strategic oversight for three additional locations in Baltimore, Charlotte, and Richmond. You will oversee food operations across four distinguished accounts, featuring café, catering, and coffee shop Federal Reserve Bank – Richmond, VA Café (5 stations), catering, and coffee shop Federal Reserve Bank – Baltimore, MD Café (3 stations) and catering Federal Reserve Bank – Charlotte, NC Café (4 stations) and catering Hunton Andrews Kurth Law Firm – Richmond, VA Café (4 stations) and catering All cafés operate Monday–Friday, serving breakfast and lunch only. Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

Proven experience as a General Manager or Area/Regional Manager in food service, hospitality, or corporate dining
Strong background in financial management, client relations, and team leadership
Ability to balance hands‑on leadership with strategic oversight
Professional presence and confidence working with high‑profile corporate and institutional clients
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Nice To Haves

Experience overseeing multi‑site operations preferred

Responsibilities

Serve as the on‑site General Manager for the Federal Reserve Bank of Richmond
Lead day‑to‑day operations, ensuring excellence in food quality, service, and safety
Own the budget, forecasting, and financial performance for the full area portfolio
Directly lead a team of 3 salaried managers and approximately 30 hourly employees at the Richmond location
Provide coaching, guidance, and administrative oversight for management teams at the Baltimore, Charlotte, and law firm accounts
Build a culture of accountability, engagement, and continuous improvement
Act as the primary client partner for the Federal Reserve Bank of Richmond
Maintain strong executive‑level relationships across all accounts
Ensure Sodexo consistently exceeds client expectations and contract commitments
Provide strategic and administrative leadership for three additional locations
Ensure brand standards, operational consistency, and financial discipline across all sites
Support site leaders with best practices, problem‑solving, and performance improvement