Area General Manager

Sodexo•Los Angeles, CA

2d•Onsite

About The Position

The Area General Manager serves as the primary on-site leader and client liaison for the assigned location. Responsible for successfully coordinating and directing all activities, this role ensures operational excellence, financial performance, revenue growth, account retention, and client satisfaction. The Area General Manager oversees subordinate managers, supervisors, and frontline employees while ensuring all Sodexo and client standards are met.

Requirements

Bachelor’s Degree or equivalent experience
5 years management experience
Proven ability to manage budgets, analyze financial statements, and achieve financial goals.
Exceptional interpersonal skills with the ability to manage client relationships and assist in contract negotiations.
Demonstrated track record of leading, mentoring, and developing diverse teams.
Strong critical thinking and conflict-resolution abilities to manage day-to-day on-site challenges effectively.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

Monitor on-site operations to ensure sufficient resources, plan projects, and implement new processes and technologies.
Review and maintain operational reports to guarantee full compliance with federal, state, and local regulations, as well as Sodexo and client policies.
Provide high-level leadership to the unit, maintaining strong client retention and service standards.
Identify and implement strategies to drive top-line revenue growth, expand services, and identify upselling or new business opportunities within the location.
Develop and maintain the annual business plan and operational budget in alignment with organizational and client goals.
Review and analyze financial statements, P&L, and data to ensure the attainment of financial targets for both the client and Sodexo.
Serve as the central point of contact for the client, fostering a solid, mutually beneficial business partnership.
Assist in contract negotiations and maintain open, consistent communication regarding all account operations.
Oversee system succession planning, employee development, constructive counseling, and staff training initiatives.
Promote, support, and champion workplace diversity and inclusion initiatives across the site.