Area General Manager

Hersha Hospitality Management LP•Dobbs Ferry, NY

17h•Onsite

About The Position

The Hilton Garden Inn Dobbs Ferry and Hampton Inn & Suites Yonkers are seeking an experienced General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. This role offers a growth path to Regional Director of Operations – Vice President of Operations.

Requirements

Associate or Bachelor’s Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
Hilton experience is required.

Nice To Haves

Prior complex / area experience is strongly preferred.

Responsibilities

Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed.
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards.
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.