Area General Manager

Sodexo Careers • Fort Wayne, IN

4d • Onsite

About The Position

Your Superpower is Leadership: Join Sodexo to Manage 11+ Community Hospital Locations. Sodexo is seeking a dynamic and highly experienced Area General Manager to provide strategic leadership and operational oversight for our services across the Parkview Health System in Northeast Indiana. (DeKalb, Bryan, Montpelier, Kosciusko, Whitley, Wabash, Huntington, Noble, LaGrange) This mission-critical role begins with the management of 11 established Community Hospital Locations, with additional sites currently in development. If you are a proven multi-unit leader with exceptional organizational skills and a passion for elevating patient and customer experience in healthcare, we invite you to apply. Why Join Sodexo Healthcare? Join a nationally recognized leader in integrated facilities and food services management for healthcare. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being through services ranging from food and nutrition to environmental and facilities management. Scale and Impact: Manage a massive, growing portfolio within the esteemed Parkview Health System. Career Growth: High-visibility role offering exceptional career development opportunities. What You'll Do Reporting to the Vice President of Operations, the Area General Manager will have comprehensive strategic and operational control over the services portfolio (Food, Nutrition, Environmental, etc.) across all assigned sites.

Requirements

• Proven Leadership: Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
• Healthcare Experience: Strong management skills, preferably in a multi-site healthcare environment.
• Autonomy & Organization: Exceptional organization, attention to detail, and a self-starter mindset; ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience – 5 years
• Minimum Functional Experience – 5 years

Responsibilities

• Multi-Site Management & Oversight
• Portfolio Management: Directly oversee the day-to-day operations and service delivery for 11+ community hospital locations across Northeast Indiana.
• Location Coverage: Home base is Fort Wayne, IN, with significant required travel to surrounding cities including DeKalb, Bryan, Montpelier, Kosciusko, Whitley, Wabash, Huntington, Noble, and LaGrange.
• Driver Requirement: A valid driver’s license and acceptable driver’s license record check is required for this role.
• Strategic Leadership & Team Development
• Management Supervision: Perform management functions that include the direct supervision, evaluation, and development of General Managers at each site.
• Service Level Development: Evaluate and develop high-standard service levels for the overall Patient Services Program, specifically targeted to exceed patient and customer satisfaction.
• Collaboration: Collaborate closely with clinical, food service, and interdisciplinary teams to continuously enhance the patient and customer experience across the system.
• Operational Excellence & Compliance
• Regulatory Success: Achieve successful results on all regulatory inspections and audits (e.g., Joint Commission, state health inspections).
• Financial Control: Manage cash handling protocols and control procedures according to strict Sodexo policies.
• Client Relations: Develop and maintain strong, effective client and customer relationships at a system and site level.

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees