Area Director

PCRK Group•Arlington, VA

1d•Hybrid

About The Position

Massage Envy is looking to add an Area Director to our team to oversee our North Virginia Region! The prime responsibility of the Area Director is to lead and support business development of a defined territory with a focus on employee development, service quality, development of a consultation and sales within each location, and execution of brand standards; all leading to annual revenue and profitability growth. A successful Area Director will drive consistent growth in metrics, achieve low employee turnover, oversee operational compliance, and excel in leadership development. The Area Director is a general management role that oversees all facets of Massage Envy strategies and tactics within their defined territory.

Requirements

Experience in a leadership role (Wellness/Sales Management preferred)
Ability to travel/in location (up to 75%)
Strong analytical and communications skills
Comprehensive understanding of profit and loss statements
Experience in a multi-unit management (preferred)
Proficiency in Microsoft Word, Excel, PowerPoint

Responsibilities

Oversee 11 Massage Envy locations within the North Virginia Region, including 4 locations in Pennsylvania and 2 locations in Maryland
Understand and uphold PCRK Group and Massage Envy’s Mission, Vision and Values
Develop a thorough understanding of Massage Envy services and products, consistently promoting new products, enhancements and initiatives
Identify, develop, and promote leaders by building a culture of accountability, authenticity, and servant leadership in a multi-unit environment
Ensure progressive growth across all assigned locations with respect to active member base, membership dues, service volume, enhancements, skincare, retail, and guest count growth through training, focus, and coaching.
Develop a strong service-driven organization through coaching, goal setting, and delegation by continual focus on people strategy.
Continuously train managers on soft skills, business acumen, and metrics to strive for professional development.
Develop location managers that cultivate a culture of care, support, and equity in all locations
Conduct location visits and performance reviews within assigned territory, providing consistent feedback and performance management discussions to drive successful results
Monitor staffing levels and scheduling across all departments to ensure all positions/locations are staffed and scheduled appropriately
Ensure all assigned locations and staff are in compliance related to background, licensure, training, and documentation in accordance with state/federal/franchisor/company regulations
Review payroll, inventory, and applicable reports to audit for errors and address profitability related opportunities across all assigned locations
Prepare and deliver timely and accurate financial and service performance reports and updates