Area Director

Seven Hills FoundationNew Bedford, MA
Onsite

About The Position

Lead with Purpose. Elevate Quality. Inspire Teams. Are you a seasoned human services leader ready to make a broad and lasting impact? As an Area Director, you will oversee multiple residential programs, lead high-performing teams, and ensure the delivery of exceptional, person-centered care. This role blends leadership, strategy, compliance, and advocacy—ideal for someone who thrives balancing operational excellence with a deep commitment to the people we support. At Seven Hills Community Services, leadership is about more than oversight—it’s about modeling integrity, fostering growth, and ensuring individuals receive the highest quality supports possible. If you are driven to lead programs that uphold dignity, promote independence, and achieve regulatory excellence, this is your opportunity to make a meaningful difference at scale. Step into a leadership role where strategy meets compassion—and where your expertise helps communities thrive.

Requirements

  • Bachelor’s degree preferred
  • 5–10 years of related human services experience
  • Demonstrated supervisory experience required
  • Valid Class C or Class D Driver’s License
  • CPR/First Aid certification required

Nice To Haves

  • Regulatory compliance and internal auditing
  • Budgeting and fiscal management
  • Performance management and team leadership
  • Program development and operational oversight
  • Relationship building and stakeholder engagement
  • Advocacy and protection of individual rights and dignity
  • Home safety assessments and risk management
  • Cross-functional team collaboration

Responsibilities

  • Supervise Residence Directors and oversee performance management, coaching, and staff development
  • Guide hiring processes and provide leadership-level orientation and onboarding support
  • Oversee daily operations of assigned homes, including staffing, budgets, maintenance, and documentation
  • Ensure development and implementation of high-quality Individual Support Plans (ISPs)
  • Maintain compliance with DDS regulations and lead homes toward two-year certification with distinction
  • Oversee internal audits, regulatory reporting, and electronic record accuracy (reviewed no less than quarterly)
  • Coordinate clinical services, entitlements, and community resources
  • Manage internal on-call systems and respond effectively to emergencies and safety concerns
  • Represent assigned programs at administrative meetings and participate in program evaluation
  • Promote strong relationships with families, community partners, and regulatory agencies
  • Safeguard confidential information and uphold organizational policies and procedures

Benefits

  • Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
  • Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
  • Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
  • Discounted Tuition with College & University Partnerships!
  • Tuition Assistance: Reimbursed or prepaid college coursework!
  • Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
  • Generous Accrued Paid Vacation: 3 weeks in your first year!
  • Vacation Cash-Out Option
  • 3 Paid Personal Days
  • 11 Paid Holidays
  • Accrued Paid Sick Time
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