Area Director of Engineering- Select Service Division

Highgate Hotels•San Antonio, TX

26d•Onsite

About The Position

The Area Director of Engineering is part of an engineering team addressing company-wide engineering issues and local hotel issues requiring corporate support or collaboration. The team works to leverage engineering skills and talent to maximize value for guests, associates, and hotel assets. The role is equally responsible for operational maintenance of hotels within its direct oversight and works with area properties and the corporate office. The position is based at La Quinta San Antonio - Riverwalk in San Antonio, Texas, and may require business-related travel.

Requirements

Effective verbal and written communication with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and evaluate complex information and data from various sources to meet objectives.
Ability to maintain confidentiality of information.
Ability to maintain a warm and friendly demeanor.
Ability to stand for the entire shift.
Ability to perform heavy work: exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Flexible and long hours may sometimes be required.
Travel for company business may sometimes be required.
Maintain regular attendance in compliance with Highgate Hotel Standards, according to scheduling and hotel needs.
Maintain high standards of personal appearance and grooming, including wearing a nametag.
Comply with Highgate Hotel Standards and regulations.

Responsibilities

Establish relationships with properties in the area and with the corporate office team.
Develop and maintain standard operating procedures and policies.
Monitor out-of-order rooms and return them to service quickly to avoid occupancy disruptions.
Develop energy conservation initiatives and promote their use.
Ensure and assist properties with ongoing mandatory preventative maintenance activities.
Assist with deployment of preventative maintenance programs and platforms within the area.
Promote operational safety throughout the organization.
Advance the engineering discipline throughout the organization.
Participate regularly in conference calls and meetings.
Participate in training and mentoring programs supporting area Directors of Engineering and engineering departments, in partnership with General Managers and Area Managing Directors as applicable.
Conduct at least two property audits for each hotel in the area using the standardized Engineering audit format.
Analyze engineering products and processes, including capital equipment and new technology, and make recommendations for the area and corporation.
As needed, marginally assist with capital projects alongside the VP of Facilities and under the advisement of the VP of Operations.
Assist with budgeting and planning at hotels in the assigned area as needed.
Stay up to date with industry trends.
Attend required hotel meetings and trainings.
Maintain regular attendance and high standards of personal appearance and grooming.
Comply with company standards and regulations to support safe and efficient hotel operations.
Maximize productivity, identify problem areas, and help implement solutions.
Handle problems by anticipating, preventing, identifying, and resolving them.
Perform other duties as requested by management.