Area Director of Engineering- Select Service Division

La Quinta San Antonio - Riverwalk•San Antonio, TX

28d

About The Position

The Area Director of Engineering is part of an engineering team that addresses company-wide engineering matters and local hotel issues requiring support or collaboration from the corporate team. The team works to use the skills and talent of the engineering organization to maximize value for guests, associates, and hotel assets. The role is equally responsible for operational maintenance of hotels under its direct oversight.

Requirements

Flexible and long hours are sometimes required.
Travel related to company business is sometimes required.
Ability to stand for the entire shift.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Maintain a warm and friendly demeanor.
Communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Listen to, understand, and clarify concerns raised by employees and guests.
Multitask and prioritize departmental functions to meet deadlines.
Handle guest and employee encounters in an attentive, friendly, courteous, and service-oriented manner.
Effectively handle problems by anticipating, preventing, identifying, and solving them as necessary.
Understand and evaluate complex information and data from various sources to meet objectives.
Maintain confidentiality of information.

Responsibilities

Establish relationships with area properties and the Corporate office team.
Develop and maintain standard operating procedures and policies.
Monitor out-of-order rooms and ensure they are returned to service quickly to avoid occupancy disruptions.
Develop energy conservation initiatives and promote their use.
Ensure and assist properties with ongoing mandatory preventive maintenance activities.
Assist with deploying preventive maintenance programs and platforms within the area.
Promote operational safety throughout the organization.
Advance the engineering discipline throughout the organization.
Participate regularly in conference calls and meetings.
Participate in training and mentoring programs for area Directors of Engineering and Engineering departments, in partnership with General Managers and Area Managing Directors as applicable.
Conduct at least two property audits for each hotel in the area using the standardized Engineering audit format.
Analyze engineering products and processes, including capital equipment and new technology, and make recommendations for the area and corporation.
In some instances, marginally assist with capital projects alongside the VP of Facilities and under the advisement of the VP of Operations.
Assist with budgeting and planning at hotels in the assigned area as needed.
Stay up to date with industry trends.
Attend required hotel meetings and trainings.
Maintain regular attendance and comply with Highgate Hotel Standards.
Maintain high standards of personal appearance and grooming, including wearing a nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize productivity, identify problem areas, and assist in implementing solutions.
Perform other duties as requested by management.