Area Coordinator

University of Arkansas•Little Rock, AR

16h•Onsite

About The Position

The Area Coordinator (AC) is a full-time, twelve-month, non-classified staff member responsible for the direct daily operation of one residential apartment complex with approximately 420 residents. The AC provides leadership and guidance, interprets and implements policies, supervises building staff, and supports the development of Campus Living's programs and operations. The position reports directly to the Assistant Director of Campus Living, who reports directly to the Director of Campus Living. This position requires living on campus as a condition of employment and availability for duty at designated times. It also requires after-hours emergency and crisis response, professional on-call service, and after-hours and weekend response for student- and facility-related emergencies as needed. The position is governed by state and federal laws and agency and institutional policy.

Requirements

Bachelor’s degree from an accredited institution.
Experience and knowledge of property management or university housing processes and administration.
Knowledge of generally accepted property management or university housing processes.
Knowledge of fundamental housing legal issues and trends.
Knowledge of basic counseling techniques and student group advising.
Ability to maintain records and reports.
Ability to administer the residential conduct process.
Ability to mentor students in planning social and educational programming.
Ability to supervise student workers and full-time staff.
Ability to speak in public.
Conflict mediation skills.
Knowledge of electronic media and ability to use technology to perform job duties.
Valid driver's license.
Ability to travel within the state to attend conferences.
Ability to live on campus and be available for duty at designated times, including after-hours emergency response and professional on-call.

Nice To Haves

Master’s degree with an emphasis in higher education, or approved equivalent.
Experience and knowledge of university housing processes and administration.
One to two years of professional housing or residential life work experience.

Responsibilities

Coordinate resident check-in and checkout, including room changes for assigned halls.
Ensure assigned facilities are ready for opening and closing.
Supervise complex resident assistants and assigned lobby managers.
Maintain accurate records for University Village key audits and paperwork.
Review semester physical occupancy reports with the Assistant Director of Campus Living.
Work summer orientation and coordinate summer housing for University Village.
Take primary responsibility for safety, security, and related training in the assigned apartment complex.
Co-supervise custodial staff with the Director of Campus Living or designee.
Serve in the Campus Living on-call rotation.
Liaise with the Department of Public Safety, local police, health and other emergency officials, and campus personnel.
Assist with roommate and suitemate conflict mediation.
Serve as a hearing officer for assigned halls for housing policy violations and, when needed due to a conflict of interest, hold appeal hearings for another residence hall hearing officer.
Participate in Campus Living staff training committees and help coordinate training schedules.
Participate in weekly professional staff, hall director, and hall staff meetings.
Participate in recruiting, selecting, and training building staff, including resident assistants, graduate assistants, lobby managers, and summer staff.
Supervise and attend social and educational programming.
Maintain accurate incident reports and student conduct information.
Make bi-weekly building rounds to track maintenance issues and interact with staff.
Participate in Campus Living goal setting and planning, and campus-wide committees as requested.
Maintain and display high ethical standards in accordance with ACUHO-I standards and university guidelines.
Provide after-hours and weekend response for student- and facility-related emergencies as needed.
Coordinate Campus Living office coverage as needed.
Oversee and manage social media outreach for graduate assistants and residents with Campus Living hall directors.
Perform other duties as assigned.