Area Construction Manager

Hakes Brothers LCNM, LLC•Albuquerque, NM

17d•Onsite

About The Position

The Area Construction Manager (ACM) is responsible for leading the Construction Organization to achieve and exceed business plan commitments related to closings, cycle times, VPO spend, and Avid survey results, while ensuring outstanding customer service throughout the customer journey. The ACM ensures excellent community presentation, oversees all homes in production (including models), and maintains overall jobsite cleanliness. They are also responsible for ensuring trade partners adhere to the Hakes Brothers Safety and Health Program, and for overseeing daily reporting, auditing, and the use of ITK by the construction team.

Requirements

At least two years' experience as a Construction Manager (CM) or similar role.
Must own or have access to a vehicle for daily work.
Must possess a valid driver's license.
Must carry auto liability insurance.

Nice To Haves

High school diploma or GED.
At least two years' relevant experience.

Responsibilities

Lead the Construction Organization to achieve/exceed business plan commitments (closings, cycle times, VPO spend, Avid survey results).
Ensure 'A+' community presentation and maintain all homes in production, including models.
Oversee overall jobsite cleanliness and ensure trade partners adhere to the Hakes Brothers Safety and Health Program.
Ensure daily reporting, auditing, and usage of ITK by the construction organization.
Develop a culture of Teamwork and Extreme Ownership within the Construction department.
Set an example of enthusiasm, hard work, honesty, and accountability.
Achieve the highest level of quality for each home under construction, especially at the NHO stage.
Identify and follow up with Construction Managers to ensure errors are corrected and action plans are implemented.
Ensure all houses are built per plan and check floorplans, elevations, and scopes of work regularly.
Maintain Model Homes, ensuring they are always in retail condition (light bulbs, cleanliness, air filters, flood lights, etc.).
Plan, organize, and direct Construction Managers to meet construction deadlines and goals.
Monitor monthly closings to ensure company goals are met.
Ensure homes are on schedule to finish on time.
Conduct weekly reviews with Construction Managers to ensure the Construction Tracker is 100% updated.
Ensure the Closing Tracker is updated regularly with dates of completed SPEC NHOs.
Follow up with the Office Assistant to ensure SOs are created based on the SPEC NHO list.
Emphasize the importance of progressing construction schedules daily.
Ensure all QAIs and NHOs are ready and delivered on time.
Ensure Construction Managers work with the Office Manager to schedule closings by the 15th of each month.
Ensure homeowners receive thorough and timely service for warranty claims.
Maintain the overall budget for all warranty expenditures.
Occasionally attend an NHO to ensure proper expectations are set.
Ensure the Customer Satisfaction Survey scores are high.
Ensure any warranty items from NHO or follow-up are completed in a timely manner.
Help Hakes Brothers become the Builder of Choice for trade contractors.
Act as the liaison between trade contractors and Hakes Brothers.
Lead Annual Contractor Award Ceremonies and contractor barbecues.
Identify ways to control and reduce construction costs.
Coach Construction Managers to monitor and control materials delivered to the jobsite to prevent theft or damage, and hold trades accountable.
Negotiate fair prices for work beyond the scope of work.
Maintain a clean worksite.
Review Home Starts and NTP deadlines on the Closing Tracker weekly to ensure homes start on time.
Review the Plot Plan Approval process to ensure homes are released to the Construction team without errors or delays.
Assist with Model Home Construction.
Take responsibility for any OSHA violations received.
Assist Construction Managers and trades in following SWPPP requirements.
Hire and supervise all Construction staff.
Manage sick and vacation days, update time off requests in ADP, and ensure appropriate coverage during employee absences.
Manage company relationships and cooperate with other departments (Construction, Sales, Product Development, Accounting).
Build and maintain strong working relationships with key City and County staff.
Establish processes and systems to achieve and excel business goals and objectives.
Provide constructive and timely performance evaluations.
Handle employee discipline and termination in accordance with company protocol.