Area Coach- In & Around Phoenix- Grow People, Grow Performance

San Antonio Wings LLC•Phoenix, AZ

21h•Hybrid

About The Position

Pizza Patron is looking for a dynamic Area Coach to oversee multiple restaurant locations, mentor management teams, and ensure business success through strategic planning and hands-on leadership. This role involves a mix of office time for business analysis, forecasting, scheduling, and planning, and significant restaurant time focused on coaching, development, and operational excellence.

Requirements

Effective planning, prioritization, and communication skills.
Strong critical thinking and decision-making abilities.
Ability to coach, inspire, and celebrate teams.
Experience in sales forecasting and labor optimization.
Experience in interviewing, hiring, and staff scheduling.
Experience in inventory and food cost management.
Knowledge of safety and quality standards.
Experience in overseeing training and development.
Experience in crisis management preparation.
Experience in managing and responding to guest feedback.
Experience in reporting (R365 and Daily Chex).
Experience in reviewing labor, sales, and food cost metrics.
Experience in managing invoices, tickets, and email communications.
Experience in recruiting and hiring key talent.

Responsibilities

Conduct business analysis, forecasting, scheduling, and planning.
Perform structured visits to restaurant locations for coaching, development, and operational excellence.
Manage sales forecasting and labor optimization.
Oversee interviewing, hiring, and staff scheduling.
Manage inventory and food cost.
Ensure safety and quality standards are upheld.
Oversee new hire and recipe training.
Foster leadership development across all levels.
Conduct one-on-one meetings and performance reviews.
Prepare teams for emergencies such as robberies, fires, or medical incidents.
Actively manage and respond to guest feedback.
Celebrate wins and address guest concerns with urgency and care.
Maintain R365 and Daily Chex reporting.
Review labor, sales, and food cost metrics daily.
Manage invoices, tickets, and email communications.
Collaborate with recruiters and hire key talent from Hourly Supervisors to General Managers.