Area Coach

Taco Bell•Town of Louisville, NY

12d•Hybrid

About The Position

The Area Coach (AC) provides overall leadership and direct supervision of approximately 4 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.

Requirements

5 years of successful, operational multi-unit management experience.
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
Proven ability to achieve a high level of customer satisfaction, financial performance and employee satisfaction
Good communication skills and strong interpersonal and conflict resolution skills.
Exceptional team building capability.
Basic business math and accounting skills, and strong analytical decision making skills.
Basic personal computer literacy
Must have reliable transportation and valid driver’s license
Must be able to travel between designated stores daily
Background checks are run on all management employees

Responsibilities

People Role model the How We Work Together Principles.
Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers.
Coach your RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions.
Take action without being told, go beyond what is simply required and maintain a high activity level.
Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE).
Lead product and program rollouts with your RGMs to ensure success.
Resolve Customer complaints quickly while maintaining positive Customer relations.
Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers.
Analyze the financial performance of your area and understand trends.