Area Admin

PSS Industrial Group•Tulsa, OK

5d•Onsite

About The Position

At PSS Cross Country Infrastructure Solutions, every team member plays a critical role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward. The Area Administrator is responsible for providing administrative support across multiple branches and facilities within a designated region. This role serves as a key liaison between branch operations and corporate departments, supporting accounts payable, accounts receivable, procurement, inventory, rental operations, sales administration, and customer service functions. The Area Administrator plays a vital role in ensuring efficient administrative processes, accurate documentation, and effective communication across the organization. This position reports to the Administrative Manager of Operations and collaborates closely with Branch Managers, Inside Sales, Accounting, Procurement, Accounts Payable, Accounts Receivable, and Operations teams.

Requirements

Proof of eligibility to work in the U.S. (e.g., Social Security card, passport, or other acceptable I‐9 documents)
Minimum of three years of office administration or related experience
Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
Basic understanding of accounting principles, inventory management, and procurement processes
Strong verbal and written communication skills
Excellent organizational and time management skills
Ability to function independently and collaboratively within a team environment
Strong attention to detail and commitment to accuracy
Ability to prioritize and manage multiple responsibilities in a fast-paced environment
Commitment to providing exceptional internal and external customer service

Nice To Haves

Experience with INFOR-CSD preferred

Responsibilities

Serve as the primary point of contact between Corporate Accounts Payable, Accounts Receivable, and branch locations regarding sales orders, purchase orders, documentation, and inquiries
Support Branch Managers with administrative tasks and operational reporting
Maintain accurate records and documentation to support branch operations
Assist with administrative projects and special assignments as needed
Support overall organization and efficiency across assigned branch locations
Research and respond to accounts payable and procurement inquiries when purchase orders are missing or incomplete
Run and review open purchase order reports for assigned branches and assist in researching aging purchase orders
Partner with Branch Managers and Accounts Payable to resolve invoice discrepancies and problem invoices
Review and resolve APECE error reports
Determine appropriate processing of vendor credits, including AP-to-GL entries or issuing Purchase Order Return Memos (PORMs) as required
Assist with rental inventory adjustments when necessary
Review sales orders pending shipment and enter freight charges and tracking information prior to invoice release
Support branches throughout the sales order lifecycle to ensure accurate processing
Create customer credits with appropriate management approval and in accordance with company Delegation of Authority (DOA) guidelines
Run open sales order reports and research aging orders
Verify Proof of Delivery (POD) documentation has been uploaded to MaxRecall for assigned locations
Provide customer service support related to rental billing, credit card charges, deposits, refunds, and account inquiries
Research customer account issues and provide resolutions to Accounts Receivable and Cash Applications teams
Run reports to identify invoice-stage orders that remain unpaid and work with branch management to resolve outstanding issues
Research and resolve ICEAN and non-stock variance reports
Coordinate inventory and general ledger adjustment requests through appropriate accounting and inventory channels
Assist with maintaining accurate inventory, order, and financial records
Support reporting initiatives and provide data analysis as needed