Arctic Truck Guide

Borealis Basecamp • Fairbanks, AK

8d • $19 • Onsite

About The Position

Welcome to Borealis Basecamp, the ultimate adventure workplace! Located outside Fairbanks, Alaska, we are anything but a typical resort. Our domed igloos and cube-shaped accommodations give guests an unforgettable front-row seat to the Northern Lights and we need fun, energetic, and dedicated people to help make that magic happen. Every day is different. You could be helping guests gear up for a thrilling dog sled ride or snowmobile tour, sharing your love of the aurora, or helping someone capture the perfect photo. Reindeer walks, and amazing excursions are just the beginning. Every activity is a chance to create memories that last a lifetime and every team member plays a key role. We have opportunities across multiple departments where you can make an impact. Housekeepers keep rooms spotless, servers make every meal unforgettable, guides lead epic adventures, and front desk agents make every guest feel at home. Every role matters and every person helps bring the Borealis Basecamp experience to life. Our team is close-knit, supportive, and full of energy. We work hard, have fun, and celebrate every success whether it is a guest seeing the Northern Lights for the first time, a flawless dinner service, or keeping Basecamp running smoothly. If you love adventure, meeting amazing people from around the world, learning new skills, and being part of a team that makes magic every day, Borealis Basecamp is the place for you. Borealis Basecamp is not for everyone and that’s what makes it special. The ideal candidate is adventurous, self-motivated, and excited about living and working in a remote Alaskan environment. This is a place for people who seek experiences, not distractions. Our best team members are “aurora chasers” at heart, people who will step outside at 2:00 am to catch the Northern Lights, who enjoy being unplugged from the noise, and who find energy in nature, not nightlife. If you rely heavily on constant Wi-Fi, city life, or a busy social scene, this may not be the right fit. Instead, we’re looking for individuals who are dependable, positive, and ready to be part of a hardworking, close-knit team where everyone contributes. Join us and make this season unforgettable for our guests and for yourself.

Requirements

• Willing to work a flexible schedule
• Ability to communicate with staff & guests in a professional manner
• High school diploma/GED
• Ability to obtain an Alaska TAPS certification ( Training for Alcohol Professionals )
• Ability to safely operate a UTV, Snowmobile, and custom off-road Arctic Truck to transport guests in variable weather
• Able to lift, rotate, carry, and place 50 lbs
• Willingness to work outdoors in the Arctic climate is crucial while having the ability to navigate uneven terrain in low light
• Ability to work on feet for up to 8 hours a day.
• Attention to detail.
• Any & all other duties as assigned
• Ability to communicate professionally with guests and team members
• High school diploma or equivalent required
• Valid driver’s license and ability to qualify for for-hire commercial insurance coverage (clean driving record and >26 years old)
• Ability to obtain Wilderness First Responder certification. (Training offered in early August)
• Ability to safely operate a UTV or snowmobile in variable weather conditions
• Ability to build, light and maintain an outdoor campfire
• Ability to safely operate a woodstove
• Willingness to work a flexible schedule, including mornings, evenings, weekends, and holidays
• Basic computer skills, including familiarity with Microsoft Office or similar systems
• Ability to work on your feet for extended periods (up to 8 hours)

Nice To Haves

• Previous hospitality, guest service, or outdoor operations experience preferred
• Strong customer service and interpersonal communication skills
• Ability to multitask and remain organized in a fast-paced environment
• Experience working in remote locations or Alaska tourism industry
• Problem-solving skills and proactive mindset

Responsibilities

• Lead on and off-road tours for up to 12 guests at a time in Borealis Basecamp’s customized Toyota Tundra Arctic Truck, including primarily Sunset/Snowcoach Tours.
• Other tour offerings may include Lunch Tours, Bike Tour Drop-offs, and new off-road tour experiences for the 2026-2027 season.
• Greet guests and ensure they are appropriately geared up for the experience.
• Give safety briefing and overview of tour experience.
• Operate equipment to safely deliver guests to sunset hill.
• Build & maintain a campfire.
• Serve champagne/s’mores/hot cocoa.
• Entertain guests while they watch the sunset before returning to Basecamp.
• Wash, dry, fuel and park vehicle(s) after tour.
• Transport guests to and/or from certain destinations at given times while providing different levels of guidance, information, and entertainment depending on the tour or experience.
• Work a rotating schedule providing coverage at the Adventure Desk approximately 1 day per week.
• Greet guests as they enter the adventure center, check them in and ensure all applicable waivers are signed.
• Outfit guests into proper fitting gear.
• Sanitize gear as it is returned.
• Sell merchandise and tours from the adventure desk.
• Clean desk, and maintain a tidy building for guests.
• Communicate accurate availability for all tours to guests.
• Maintain a team-first mindset, assist across departments when needed, and interact confidently and professionally with guests from around the world.

Benefits

• Employee discounts
• Health insurance
• End-of-Season Bonus
• On-site housing is available for $10.50 per day. Rooms are double or triple occupancy. Amenities include shared common areas with TV, Wi-Fi, dining space, and an exercise area. Housing also includes private bathrooms, laundry facilities, staff-prepared lunch and dinner, and a self-serve continental breakfast (oatmeal, cereal, fruit, etc.).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED