Architecture Lab Technician

Academy of Art University•San Francisco, CA

11d•Onsite

About The Position

The Architecture Lab Technician role is a technology-based service position that supports the Architecture, Interior Architecture, and Landscape Architecture students & staff onsite at 601 Brannan Street, primarily through tech-support and printing supervision. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.

Requirements

Familiarity with Windows and Mac-OS operating systems.
Familiarity with Zoom and the use of webcams & sound input/output devices.
General Knowledge of computer error and network troubleshooting.

Nice To Haves

Preferred knowledge of Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Autodesk Revit and Autocad, McNeel Rhino 8.
Ability to learn and support hardware such as the Meta Quest 3 VR Headset and other VR devices, as well as associated software.

Responsibilities

Assists students with printing needs, including printer set up, file setup, and support when needed.
Ensures printers & plotters are in good working order.
Assists instructors with classroom support as needed.
Assists students with hardware and software support to complete assignments in a computer laboratory setting.
Helps maintain, diagnose, and repair computer equipment, and arranges for repair or replacement when necessary.
Assists with tasks related to maintaining inventory, updating software and computer hardware, and ensuring proper storage and backup of software.
Protects equipment from theft of vandalism.
Provides support and assistance to Department Director(s).
Reports to Lab Manager and escalates any support needs when appropriate.
Maintains guidelines set forth by the Academy of Art University.
Maintains a clean, functional, and productive learning environment.
Assist MPT with proxies, and file backups
Performs other duties as assigned.